Customer Ratings & Reviews

cover issues like wear and tear or accidental damage, plus workmanship defects and issues with materials.

Worth every penny every time. Geek squad will take care of you

Always go with the Geek Squad warranty. It's inexpensive comprehensive coverage. If Geek Squad can't fix it no one can

Great buy. Paris well with our HyperBoom Speaker. Very pleased with the purchase.

I purchased this for the Sony ears I was given from my last warranty. I have received a notice that this was returned and I did not and do not wish to return it. please put it back on my account for the new device. Thank you.

Glad I bought this protection!! I had to use it recently and the Geek Squad showed up on time fixed my issue In minutes thank guy’s!!

This a must considering that you are protecting 100 %of your value, Things could happen at any times considering that technology is moving so fast. Companies dont have time to test they own products at the time that your new product is ready for you to buy they already are working on a new one Dont take chances

I always get the Geek Squad Protection on pricey and well-known products. I have had several major purchases repaired or replaced at no charge and happy with the smooth transactions.

Geek squad has always came in clutch for me and helped me fix/troubleshoot my problems. Definitely recommend...better safe than sorry.

i didn’t end up needing to use it but i like having the protection just in case, always had great service from best buy so i’m sure this is just as good

excellent service and great value for my warranty .

Before buying products at Best Buy, I shunned extended warranties. Not anymore; I have a second 4k TV, ASUS Router, UB 900 Blu Ray player all at no cost due to Best Buy's extended warranties. If you spend the money on the five year extended warranty, there's a 50/50 chance you'll be rewarded with the latest model of the product you purchased initially. Take the chance.

While the geek squad was ultimately not able to fix the issue we had with our sound bar, they were very helpful throughout the process

The agents installed my iPad screen protector very good job

The crew brought my TV and set it up and programmed my remote and also provided advice on future upgrades. Money well spent!!

I have always been a fan of Best Buy Service Plans. Granted it is like every other insurance: you hate paying for it, but you hate not having it when you need it. I have been on both sides of Best Buy Service Plans: I have purchased some and never used it and I have purchased some and used it. The experiences that I have had using them have all been good so I continue to purchase the service plans.

Geek Squad Team connected my TV to my components. Unfortunately, unit was defective. Ordered new unit to be connected.

Compared other extended warranties and this proved to be a great competitive value. I have almost always ended up using an extended warranty on all previous brands of washer and dryers I have purchased over the past 30 years.

Bought in case of lightning strike since last receiver was damaged during storm, didn't have a Protection Plan. I have used their Protection Plan before for a TV and they replaced TV when it couldn't be repaired.

I would say the protection plans that are worth getting imo are the Replacement plans, as it’s a quick fix and you get a new product instantly. Otherwise it’s a long process to wait and see if it can be fixed or not…