Customer Ratings & Reviews

I love geek squad they are awesome and have fixed so many things for me. If they can’t fix it they do their best to replace it.

I always buy the Geek squad on pricey buys. Learned from a bad experience to protect my purchases

Always great to know that if my product fails, I can easily get it repaired or replaced without any extra charges.

I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile.

With the Extra warranty I do not have to worry about If anything goes wrong with my unit For your coverage not to bad

A must when purchasing an audio - video HDMI receiver. Saves hassles in re boxing and shipping out for warranty!

Geek squad protection is well worth it. I know you hate to spend the extra money. But the piece of mind knowing it will be repaired or replaced is very nice to have

It costs but a dryer heating elements cost me $ 200 but a repair person whom I'll never call again. Well worth the money.

I highly recommend the protection plan, always! I think everyone should get it for items that they use frequently

Always roll with the service plan because of kiddos in the house and the product was easy to set up

A must have for any electronical purchase. I purchased this as a protection plan for my polk audio sound bar.

I purchased a new Sony 7.1 Dolby Atmos receiver and decided to a add Geek Squad protection plan.

Hopefully geek squad is worth it! Guess we will just have to wait and see!

I am happy I purchased this protection. It will cover me for just about anything. This is a great way to protect your investment for years to come.

I never leave the store without purchase this warranty. It's been a piece of mind protecting my devices .

They worked hard and do a good service for the money. Especially for an old guy.

Geek sqaid service is a most for most equipment that you can add it they provide great customer service.

Their warranties replacement is no hassle easy and great!

We love love the product and we know that our daughter will get great use out of this. It was an investment and a spectaclur one if i might add. Many Thanks Rob

I have always bought protection for my electronic equipment. What I am writing is an overall review of all my experiences with black tie / geek squad protection. It used to be better with very little issues returning broken items. I feel like now it depends on which manager is working and if they will honor the protection plan or give you a load of grief over the issues. I have been given wildly conflicting information from visit to visit. One manager or employee will tell you one thing then you are told something different when you encounter problems. I feel that electronics are built less and less reliably these days so protection is a must and therefore I will keep buying it and hoping the managers at Best Buy will honor the plans.