Customer Ratings & Reviews

Best Buy has great service plans, so always by them.

I love the Geek Squad protection. I haven't with all my major appliances and electronics. They are amazing whenever I need something. Or have a problem they are always there to help.

Geek squad protection plan is awesome and come in handy…

I love their services. I don't have to pay for delivery and installation on future purchases at Best Buy. They have been concise in explaining the products I've purchased as well as the installation.

Always have protection. In today’s tech world it is very important to keep your valuables safe. Accidents happen. This is a great way to protect your investment.

I really like how smart when you have a problem they are knowledgeable

feel safe to get a support if i face any device issues

Their protection plan is great. Got a 4yr and started having problems after the 3rd year. Went into bear buy w my receipt and broken unit. Viola-waljed out w a brand new unit. Easy Peasy Lemon Squeezy!

Service is good but depending on what you get, it can get expensive but worth it in the long run.

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

Getting 2 or 4 years protection plan from geek squad is very affordable and peace of mind of item you purchased.. great plan, very fast action when something happens to your item.

the geek squad personel was excellent. helped me with my instalation and tooks his time to explain everything and showed me step by step what he was doing. excellent customer service

Always get the Geek Squad protection! Best customer service around and can't be beat! Alex is the top of his skills at this location and is always a pleasure to work, no matter the circumstances. It's nice to know someone is in your corner making sure you have the best experience possible.

If I buy something I want replaced after factory warranty expires I will opt for Protection plan if item is not super low-priced. I have had good situations using this option since we don't know what quality control was used on manufacturing of products especially those produced overseas.

This coverage gives me peace of mind for my ear buds. Nothing like knowing they will be replaced if they stop functioning like day one! Get it every time if you can. It sucks that they don’t offer it on Apple products- because it’s waay better than AppleCare imho.

I got this on sale at Best Buy. I was able to shop around to see if I could find a better price for this item. Best Buy was fair and competitive with there pricing and they were very good with the staffing due to the covic-19 virus going around. Everyone was following the safety guidelines.

The warranty program through Best Buy is great. We get it on all of our electronics. Manufacturers warranties are very restrictive to mail stuff in or be without it for weeks while they send it back is absurd. When I bought a computer at Costco I was asked to mail my computer tower from Hawaii to Sacramento for repairs. Ther wasn't a local service center.

Anything I buy from Best buy I always get the geek squad protection. Especially with pets and children it's always reassuring to have protection on my devices.

I love how long you have support from the squad. Usually all issues are addressed in the first year but something always comes up unexpectedly and they are always there to help

Geek squad came and install my TV mount and then the TV and then the Roku and make sure everything was working before they left! Best product you could buy is Geek Squad total tech support!!