Customer Ratings & Reviews

I haven't had to use the protection coverage yet. Just purchased the fire stick. About to purchase another fire stick. I have used Geek Squad before for a different product

Haven’t used geek squad yet but just trying to enter the giveaway

The Roku works well. What was even better i got the information i needed to make it work when i had trouble!! They knew just what i needed to change to make it work!!!!!! I am very pleased they knew what was happening and how to fix it.

I have not needed the service yet but I feel comfortable knowing I have it. They have supplied excellent service to my family members. I know they will be there when I need them.

The Geek Squad has bailed me out so many times. I cannot live without them. They are terrific.

Geek squad is the best! We always put the service on our plan if we can. They have high standards and extremely smart technicians. We recommend them to family and friends.

When it comes to Best Buy and warranty they are the top of the line always easy to replace items with this store and not having to use a third party agent

If a product breaks this is wonderful to have... Couple years ago my laptop broke I took it back to him and they gave me a brand new one because they could not fix it.

Great device love Alexa and the Geek Squad warranty is better than Amazons.

Great device, especially when traveling, works great

I need it an additional warranty and purchase this one with the advice from a best buy employee., and it's actually great price, and customer service the best

Always beneficial to get some form of back up for certain purchases. It’s a necessary evil as it’s said. You never know if you4. Gonna need it but happy to have it when you do.

If you have kids or are just clumsy like me, GET IT! a few but to replace it, it easy too. Peace of mind and better than stressing over the kids and their friends touching stuff.

Had a radio installed in my van.Great job. Need to have backup camera installed soon.Geek squad is quality all the way In my opinion along with Best Buy.Thanks

The installers were very prompt & polite. Answered all question we had. Cleaned up everything and took garbage with them which was nice.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Great customer service and painless warranty transactions.

iPhone service. Every time I take my clip my back they are prompt about getting it fixed.

I have not used this yet, but always feel more secure with my purchases when I add this. I do recommend it to anyone.

Must have a service plan. If it breaks gets replaced for fraction of the cost of the plan