Customer Ratings & Reviews

Have the Geek Squad on other small appliances and I love it!!! They’re terrific!!

Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.

Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.

Glad I got the additional coverage. This makes any issues seem easy to fix.

Hopefully I don’t need to use this but it doesn’t hurt to be protected. If you’re going to spend money to buy something, pay a little more for service and don’t worry if it malfunctions. You’re covered.

LG s65Q(5D) sound bar/ sub review. Junk with the tv. It doesn’t get anywhere near loud enough. I adjusted every single setting on my 6 month old Samsung tv that was over 1k. I went into the app. Nothing works. Sounds great in music mode. it doesn’t get anywhere near loud enough with the TV with an HDMI or optical cable.

I almost always buy GS for electronics purchases. It's a no brainer. Ease of return/replacement is worth much more than the price of the protection. It's saved me hundreds of dollars a few times.

Love this option, too many Items like to go bad within a few months of the Manufacture warranty and this is worth the peace of mind

I've had issues with unit in the past here, will see what happen now here. Always got to go to store to get service here due to the installer having issues with me in the past when calling 24 service line. Than told get Geeks Squad at store to come to home witch I never have a issue with them. They always say can't understand why the installer did what he did getting me black balled from receiving service at my home through 24 service line for Geeks Squad here. Now mind you its been over 10 years and still get the same story here when calling for service here.

Great team no problem with my purchase i would recommend everyone to BestBuy

Geek Squad Protection was a no-brainer...I ALWAYS get extra coverage on electronics.

Geek squad protection is always a must have an anything

such a great deal. perfect for any common room or living room. brings it alive

Recommended go to have it would not regret suggest to get it for good price

I get nothing without geek squad. Although, i have run into some issues lately that tarnished my view of GS somewhat. For instance, i brought back an item that i bought brand new and paid for GS, but since it was price matched for a lower price they wouldn't just exchange it for another of the same exact product because the price was regular retail again. So, i was forced to return the product for store credit because i couldn't pay the difference in price to get another one. The whole reason i buy GS is to ensure that if the product needs replaced, i don't have to pay for it or buy a new one. I seriously think this needs to be revisited and changed, otherwise I'm not sure geek squad is really worth the money and i may revisit my policy on always purchasing it I the future.

For me the extra warranty is common since. I like the idea of not having to worry about anything going wrong with my tech. I know that over the next 4 years anything that goes wrong is covered and to be honest I know the chances are I will never need it but knowing it’s ok if it does is enough to make it worth it. I also feel the price is fair.

I buy Geek Squad Protection on high dollar electronic purchases and so far I have been extremely satisfied. I have had three TVs and two Home Theater Systems replaced under the plans. It seems like the products know when the plans are near their end as they have died in the last few months of the plans. It's been nice to have these plans because when the product dies and it is replaced you get a gift card for the purchase price to buy an new product. Cheap way to get the latest product when your electronics die.

Purchasing this extended warranty does provide a sense of comfort. I feel assured that if I have any issues, everything will be ok!

Knowledgeable Geek squad agents did not disappoint. Was faced with a small challenge, but with their quick thinking and coming on site we’ll prepared that the challenge was merely a pebble in the road. If you’re not looking to do the work and speedy and smooth service is what you want, then let the geek squad handle it. Truely the best!

Love the geek squad. They are friendly efficient and really helpful. Observing all safety standards for the covid 19 they set up a perimeter keeping everyone distanced and safe + set up my new TV in no time flat even programing both my controllers. Leaving me with a perfect set up and no questions unanswered. Usually set up my own electronics so 1st time using. I am impressed.