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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3695 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,695 reviews
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people at counter & Dad Customer Service they attend it to me quickly and answered all my questions

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Car installation.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very kind, courteous, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't leave best buy without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have extra warranty for your expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no offence but hope to not need you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully the products are quality and will never need to see these people but just in case its good insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my air conditioner stop working and they replaced it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the geek squad protection on a few items, and it's very convenient and gives us piece of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works well

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use and also got it at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty worked great my item had an issue and the geek squad fixed me up in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I would have to say the same thing about protecting your electronic device because you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the surround sound to my new tv I purchased from Best Buy and showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent service but i havent used on my sound bar yet, but i am glad i got it just in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad service on whatever I buy. They waste no time tending to issues and fixing problems when they arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have and gives me a sense of added security and protection on my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when somethings going to happen. You can rest better being. Sure that you’re covered for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my problems with anything I call them visit them. My store has the best agents!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't buy anything with out getting protectiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I'm smart and purchase this plan whenever I get something from best buy. I've had to replace a Sony sound system twice now! Make sure you pay a little extra and get protection. Things aren't made the way they used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not savvy with new technologies of any sort. Geek Squad gives me a "warm and fuzzy feeling!'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every interaction we have had with the Geek Squad has been excellent. They've been very helpful and professional.

    I would recommend this to a friend