Customer Ratings & Reviews

Above and beyond quickly. My remote to TV had two and technician combine to one. It was very easy to use and convenient for me. Senior citizen are so grateful to have your service with field worker that give us helping hands. Thanks to Best Buy staff.

The worker that delivered my appliance were very professional and courtious.

Perfect perfect perfect perfect perfect perfect perfect

Used my warranty on ice maker & the return & exchange for new one was quick & easy. Definitely worth the price especially on any electronics nowadays since itself easier & cheaper to replace than pay for repairs has been my experience with modern electronics

Easy to purchase, and the way in which they back their products is good.

Very attentive and well spoke of,performed very wel

Haven't had to use it yet - doing this review just to get entered into the gift card drawing

Glad I purchased the 4-Year Standard Geek Squad Protection, as It covered an non-repairable item I purchased at 14 months of use, so, if I had not purchased this, I'd be out about $700 as the 1 year factory warranty would of been expired. But, discovered that once the defective device was deemed not repairable, and I was refunded my original cost of the item, that if I had purchased another identical unit to replace the defective one, that I would not be able to use the remaining years of this 4-Year Standard Geek Squad Protection I would have to purchase another Standard Geek Squad Protection for the new device. Since I did not use the entire 4-Year Standard Geek Squad Protection, I would think that I could use the remaining 'balance of time' to apply to a replacement unit.

Better have warranty well worth money you won’t go wrong buying it

I think it will be okay if my product breaks. They’ve got me covered

Geek Squad is a great service from Best Buy, and highly recommend.

Always get the protection on stuff, saves a lot in the end!

Love having peace of my mind to protect my product

have not used it yet but it seems like a good idea to protect your devices.

Great.. geek squad great for my fridge…………………………..

Can’t go wrong with Best Buy protection plans, they give you the peace of mind you need when spending a lot of money on tech.

Awesome Warranty!! Thank you Best Buy!! We love you!!

Geek squad is no joke and works exactly as described. I had to use it for an ice maker I had nearly 2 years. Took it to the store and they gave a credit on the spot for the original full purchase price !

I am working with the Geek Squad to have my ice maker repaired. They have been very helpful.

Professionals, good customer service. Would recommend to other people