Customer Ratings & Reviews

Geek Squad works quickly and has always helped me solve whatever problems I may have.

Displans is a must have. It covers all the damage to your items and there is no household when trying to discuss issues about whether or not to keep the plan if it's not needed at time.

Professional. Got protection on my new vacuum. Haven't had issues yet but dealt with Geek Squad before. They have been good and it's worth the extra money for the added protection.

I have used geek squad for years. I make all my major purchases from best buy just to ensure i have geek squad protection.

Goooooooooooooooooooooooooddddddddddddddddddddddddddd

For some reason, my microwaves broke every 2 years. Fortunately, the 2-YearStandar Geek Squad Protection covered it. The whole exchange process was smooth and easy.

A must if you don’t want to deal with the manufacturer

Geek Squad is cool, so far no issues with the returns, or devices.

Extremely disappointed in the 4 year protection plan. I purchased a microwave and was told the 4 year plan was a full replacement plan, so I bought it. That turned out not to be true. The microwave lasted 33 days before it completely stopped heating. Instead of a replacement they sent it out for repair (2-3 weeks). If it costs too much to fix, they said they’d give me a store credit for the purchase price. And if I choose to buy a new one, I’d have to purchase a new protection plan. I’ll also lose the $70 off for the sale price if it’s not still on sale. So if it can’t be fixed, my “4 year protection plan” will have lasted 33 days, it will have cost me $110, and I won’t even have a microwave, just a store credit that doesn’t include what I paid for the protection plan. The protection plan is definitely not worth it, especially if the product only lasts a few weeks.

Geek squad protection really comes in handy when there’s a fault with these devices. Always recommend to purchase this.

Have always renewed my subscription as I will never know when one of my devices will need professional attention. Have used this service several times and always with good results.

I feel Geek squad service is a must-have for all expensive gadgets. They service the item for which you have purchased the protection plan or replace or refund it. I recommend it.

I purchased this warranty for peace of mind, I don't think I'll have to use it.

Geek Squad is excellent service. Tgey repair or replace damaged item.

When you buy and accidental broke the item they will replace it right away

Hasn't failed me yet. So glad I've gotten it on items. Saves me a lot of money if something breaks or has any issues. Won't do without this protection honestly.

I always buy geek squad because I love the Best Buy’s warranty. It’s so easy to use.

Since I have had the Geek Squad, I will say they have helped me tremendously. I am really glad that I do have them. Can not say they have let me down.

gives peace of mind that product will bne fixed or replaced

If anyone is in the process of trying the geek protection plan, don’t hesitate to give it a try. I believe everyone needs to have protection on all their products