Customer Ratings & Reviews

Neither good or bad, yet, as I have not used it. However, the coverage that comes if I need it is satisfactory. I hope not to need it!

Just pay the guarantee because the product look fragile

I bought mainly for hubby and I will try tea because I always wanted one but it’s just okay

Purchased for my new microwave, just in case I need it.

Does the job … descent size for the price…. Is kinda loud

The warranty serves no purpose. I bought a warranty being told I could wait 4-6 weeks just to get a microwave replaced/ repaired when being told originally I could come in and replace the item in store if it didn’t work.

A sham and a shame. Currently returning an item and they only want to cover what I paid instead of the non discounted price. I was told I could return for full price under manufacture’s warranty and added 2 year service plan. Buttons stopped working on microwave.

Have not used this warranty yet hope not to some peace of mind with the protection

Gee, I hope I never need to use this “product”, but of course, you never know.

I'm repurchasing the Geek Squad protection, I have not had to use it yet. So I can't really rate it fairly

Geek Squad is overpriced insurance. Our daughter in law wanted it. I'd never buy it.

It's a protection plan. What else can you possibly say about it? Gimme my points now.

Difficult to get ahold of someone and to get anything repaired during covid

This microwave started humming and smoking less than 4 months from purchase date. Geek squad was no help. They just said to contact whirlpool. There is no point in buying the $49.99 geek squad service on a microwave.

I purchased the 4 year warranty. My microwave died and had to be shipped somewhere to be repaired, replaced or refunded with an estimated 4 week wait. In meantime….NO microwave.

1st microwave I purchased it stop working less than a year! Which is bad. This came in handy.

Plan is a bit pricey, however I feel it was needed.

Easy to use the first time for a small appliance, but if the replacement product fails, too, this plan is hard to use and the plan is automatically canceled.

No issues so far. Microwave has not yet had any problems.

Absolutely horrible online purchase. This was supposed to be the top tier used product in excellent condition. When I received it it was filthy dirty there was a dent on the back. The item has been discontinued so I could not exchange it for another one and had to return it.