Customer Ratings & Reviews

GEEK SQUAD IS #1 ALWAYS INVEST IN GEEEK SQUAD! YOU CAN NEVER GO WRONG!

The agents set up and installed my unit in under 30 minutes. Made sure everything worked before leaving

I love having the peace of mind that if something goes array on my tv and Air-conditioning that i can call them up and if will be fixed.

We got the Geek Squad Plan just in case we will need it. So far we haven’t needed it yet. That’s why my rating is so high. Will change it if we have any issues.

Haven't needed to use it once but with that being said I can't place a dolly on the ease of it quelling my mind knowing I don't have to worry about it if it does break. Best buy approved time and time again that it will always take care of you Even if you don't really have the plan but the plan assures me things will be taken care of...

I love Geek Squad because they are able to help with the product you are having issue and able to solve your problem.

I don’t always purchase the geek squad coverage, but in this case, I thought it would be beneficial. I have not had to use it, but I’m happy to have it knowing that if anything should happen I’m covered.

Today I replaced my AC with a brand new one! I originally bought a 2yr warranty, these ppl are so nice to speak to that when i returned the AC, I bought a 4 year WARRANTY! Yes, they are that good. Kind and professional 100%. Because the

I purchased it for a granddaughter who I purchased an air conditioner for. havent used it to know if there would be any hassles as the AC has been working fine so far a year later

The Squad is top tier and mind easing! Be sure to get it!

Agents have done great service in the past especially on my iPhone.

The agent helped my son with questions and solutions how to install something he needed on his computer. My son said he learned a lot from just watching how the agent did things and asking questions to make sure of how things worked. I wasn’t in room to ask as this was for my son to do for his computer but the agent did tell me how things were and he was very informative and helpful. He did not take very long in fixing the issues my son had and explained to him what to do or look for. Thank you all.

Because of the weight, I had help with setting this up. But, once in the window, it works really well. I have an apartment with an odd floor plan, about 520 sq ft. It's cooling it all - using the ceiling fans in the kitchen and my bedroom to help circulate air. The features are great and easy to use - air clean is great this time of year with allergies! Remote temperature sensor is another one I didn't know came with it, but what a gem! I take the remote with me into the bedroom and the air conditioner responds to that room's temp, not just the living room it's in! I highly recommend this air conditioner. Mine is the 10,000 btu unit because of the square footage and floor plan of my place.

This product is very good and durable for my purposes

Great Dehumidifier it has worked wonders in my large basement space. I am glad I went with the 70pt. Had a Frigidaire Large Room Dehumidifier 50 Pint that stopped working after 2 years with an EC code and received no help from their Customer Service. Hoping Honeywell will stand up longer

I haven't had to use geek squad protection to replace anything so i cant say if its good or bad. Thats why i put 3 stars.

This service is a must for expensive products. Always good to include it on something of high value.

I like this air conditioner but not love it. After I had it for about 1 year. It leaked so much. I had it on top of a box and then had to put a bucket on the floor to collect all the water. Then it stopped leaking for a bit. Then it started to leak again. Another thing is the hose it comes with is too short. I placed it on top of a box so it can reach the window. Too short of a hose to be placed on the floor. Glad I purchased the warranty!!!

I generally don’t buy extended warrantees, EXCEPT on dehumidifiers. From name brands you know to store brands, I’ve had about half a dozen fail in the 3–5-year range. The BB extended warrantees have made replacements a dream.

This product is amazing for the price. It blows ice cold, and the air sweep feature automatically moves the fan direction blades back and forth for even distribution of air.