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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1049 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,049 reviews
  • Rated 5 out of 5 stars

    Worth IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service, but it is definitely worth the peace of mind having it on expensive electronics and appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit I was a bit reticent at first but I am glad that I purchased Best Buy's protection. Any issue I have had with ANY of my devices was addressed to my satisfaction without stress. I have also purchased Epson's protection and I wouldn't recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gives me peace of mind for a while. We dont always have a repair person in our area though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me our greatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart buy if you have a lot of problems with breaking things. They cover a whole lot and stick to it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great people !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Man everytime the geeks help me I feel genuinely taken care of acknowledged and that makes my experience great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great and very professional. Will shop again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans have saved my husband and I more than a few times! I always buy for my larger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is incredible! They are alway fast and handy with all of my problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Took me like 10 minutes. Cold air. Love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for my AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan when I have any doubts about the longevity of the product. Things work well when you buy it but never know what happens in a year or two. Best Buy does a great job in providing the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yrs of almost contant use it still going strong. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so satisfied by this company. this is the reason I do not buy products anywhere else. Just Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t buy a Best Buy tech without this. Saved me from buying a new Nintendo switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my electronics insured but hardly ever use the insurance, usually there’s always a deductible but with geek squad it was completely free when my AC broke down I got a gift card with the amount I bought it for and got another one very simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go wrong with geeksquad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geeksquad protection plan for all my electronics. Other than the wait time frame for items sent to the repair warehouse, my products have been repaired or replaced for having this protection plan...Haven't had to use it for my AC or current TV yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never leave Best Buy without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave Best Buy without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad for all your high tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He For the win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great!! My two bedroom apartment feels like the ice age!! Just how I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everybody was helpfully and didn’t have a problem in store

    I would recommend this to a friend