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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1049 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,049 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    My Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The geek squad services great always have been, and always will be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to service my fridge promptly and on time. The tech new exactly what was wrong and fixed it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful with my issue I had with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for an AC hopefully really good to purchase with AC because you never know what can happen with the manufacturing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urge a geek squad for all your purchases to ensure any issues that may come up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HIGHLY RECOMMEND IT. ALL MY TV'S, Portable AC and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE GEEK SQUAD WARRANTY I HIGHLY RECOMMEND IT. ALL MY TV'S, Portable AC and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy when need be. Recommended every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a warranty so if something were to happen you are covered

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    No install just drop off

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a fast delivery and we add geek squad services

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works well

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works well have not had any issues since i bought it would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is knowledgeable and friendly. Good to have support when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cualete and very useful.and blends very good and those not take to much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues have occurred with the AC unit I purchased it is comfortable and reassuring knowing that there is a two year warranty on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did good job fixing my computer and getting it back to me in timely fashion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad protection to replace anything so i cant say if its good or bad. Thats why i put 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC protection contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect the AC unit I purchased. Have not had any issues to date so can't say how it works but have peace of mind if have a issue with AC unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us with a New TV, Cell Phone and AIr condit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy, the best all around store in the USA and Worldwide! Love you BB!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally havent used the service yet but have been happy with other best buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in getting my air conditioning unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for portable ac insignia.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I have not needed to use it but I do think the warranty should be longer for larger appliances such as portable ac.

    I would recommend this to a friend