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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1049 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,049 reviews
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price for extended warranty. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My air aconditinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More or less, but I don’t have much to add to my community.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An easy always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than need it and not have it. Quick and easy repair or replacement when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option when having to purchase an electronic device. Haven't had to use it yet, but have it just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AC unit broke and since I had the Geek Squad coverage on it, Best But returned the unit for me and gave me a gift card for a new unit. I am currently waiting for it to arrive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you a lest expect it anything happens just bring it in and they will give u a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to ise the warranty as of yet. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just an insuranxe type

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to protect my air conditioning. And i hope it works for a good while.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not very impressive. Years ago, I had Best Buy install an expensive TV and stereo. One of the stereo components did not work and they refused to go to a nearby Best Buy and exchange it. They said I would have to schedule another installation. I was very busy and when I called to reschedule they said I waited too long and they refused any exchange or refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this service, but if we do, we feel confident that it will take care of any issues we have with our air conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has work wonders for my place. sadly its no loner sold in store but it work great as a heater and ac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best in my opinion if they have it in stock they just replace it and you walk out with a new one win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really appreciate the advantages of going to store an replace your device on an extended warranty without any doubt go for the care plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know why I’m here. Protection plans cover a lot of things for longer periods of time & easier to swap out or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to communicate with..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my extended warranty they always stand behind them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement, replacement, replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offered a full replacement within the 2 years if any problems, defects or malfunction. Need I say more? Still had 7 days to consider purchasing after buying my A/C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel better with the Geek Squad plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the assurance you did not make a bad decision and if you do, Best Buy is there to deal with it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to fix my speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to use this as my cell phone is messing up, hoping they can fix the speaker and I not need to pay too much for the deductible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the team is on point to help out

    I would recommend this to a friend