Customer Ratings & Reviews

The Geek Squad Team was exta helpful and really made my pick-up of this portable a/c unit.. a breeze! They always have my back ! Thanks GS!

Best Buy’s geek squad is always very reliable and would always recommend them

I would recommend getting Geek squad as I had an wallAC that stopped cooling after 23 months. I had a 2 year abd Best But gave me my money back 100%. I used that to get a new AC. Very very fair.

I appreciate the expertise and knowledge of the geek squad. They help put your mind at ease while getting your device fixed correctly and in a timely manner.

Always buy the extra protection!! Ours worked and did not have issues but still glade we bought the protection!!!

Haven't had to use it yet but I have seen great things written about it.

Quality of products are not the best, but i love the fact i can go swap it out. They make it easy. Always protect your products

When you invest "My BEST BUY TOTAL", it gives you 24/7 Geek Squad support! The 70" TV in the bedroom became a bit "glitchy". TWO (2) days later, 2 Geek Squad men came over in the morning and put a Brand NEW Panel on the back of the TV, reconnected my soundbar, updated, total set up! Why would you spend even $20.00 without TOTAL coverage? For just a few dollars a month your purchases will be 100% covered! Kind of a 'no brainer'.

[Employee of bestbuy] GSP is fantastic, covers what I need and takes cover what's necessary. Unlike online protection plans that you have to submit a ticket and go through the whole process you can just bring your device into any Best Buy and get it taken care of immediately.

I'm happy I got it - but have not use it, just an extra blanket if need.

My puppy knocked over my new humidifier I got on sale. Went to get a new one no longer on sale and I got it for the sale price and the protection back on the new one. Then bought another humidifier with protection

Hello i just wanted to jump on here and say are air conditioning system works so well and we love how cool are room gets

If you want a quiet and economic air conditioner this would be your choice. Glad I bought it. Am going to purchase a little bigger one for a bigger room.

The agents went above and beyond in returning my AC. Actually, since my AC broke prior to my 2yr warranty they replaced it and paid me for taking off work for the repair. You cannot get better than that. Mario, thank you for your professionalism. I bought a 4yr warranty today. Go Geek Squad!!!

If you have a problem with a product the Geek Squad protection plan takes care of it quickly.

Protection for the price is worth every penny on something we plan on using year around! Must add!

Nice product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Because of the weight, I had help with setting this up. But, once in the window, it works really well. I have an apartment with an odd floor plan, about 520 sq ft. It's cooling it all - using the ceiling fans in the kitchen and my bedroom to help circulate air. The features are great and easy to use - air clean is great this time of year with allergies! Remote temperature sensor is another one I didn't know came with it, but what a gem! I take the remote with me into the bedroom and the air conditioner responds to that room's temp, not just the living room it's in! I highly recommend this air conditioner. Mine is the 10,000 btu unit because of the square footage and floor plan of my place.

Good price for the warranty have not needed to use it will update review if the warranty is ever needed.

Geek Squad is the best warranty on the market. It excells in customer satisfaction.