Customer Ratings & Reviews

Awesome experience!!! Very easy to set up an appointment to bring my product in for service.

They are always very friendly and knowledgeable. Easy to make an appointment that was convenient for me. No wait and they explained and walked me through everything.

When I had a problem they were excellent with helping me to trouble shoot

[Employee of bestbuy] 4 years of protection for a great price, how could you pass this up?

4-Year Standard Geek Squad Protection 4-Year Standard Geek Squad Protection You must get the longest year for your protection plan because if anything should happen to your product Best Buy will take care of you and trust me they will take care of you which is why I am a returning customer for over 10 years

I always go to BEST BUY for my purchases because they offer the GEEK SQUAD PROTECTION PLANS - Which gives me Peace of Mind as I get older that they will service any problems which might occur. I have previously had to take advantage of a Plan on my TV, and someone came to my home within a few days and fixed the problem. Very Satisfied!

[Employee of bestbuy] Geeks they always show you the light at the end of the tunnel and it's really nice to have such knowledge rained down and bestowed unto me.

Love Best Buy warranty. Had a 5 yr warranty on a air conditioner and it broke down this yr. Took back and they gave me credit for the one purchased and I paid the difference and added this 4 yr warranty.

It’s worth buying the plan. You never know when you will need it. Thank God I bought a plan for my portable ac cause the cable melted and it would of been almost $500 down the trash if it wasn’t for the plan. Took it to the store and got it easily replaced.

Always get the warranty it's great always get the warranty

Very simple and easy. Best Buy Geeksquad team explained everything and all my coverage.

I havent had to use the geek squad yet bit im glad i have it just in case.

What you need to safeguard in case anything happens is I have The geek squad be able to come out

It is of very good quality, excellent price and the best thing is that it lasts a long time

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

The agents helped very quickly and prepared everything as soon as possible.

So far good friendly have not talked on fixing anything but have about products

I have been running this unit in my garage, my workshop for the past two years in Florida. It’s still performs excellent. My only concern is the slight rust on the grills, which is basically cosmetic after wirking nonstop in such a hot and humid environment.

I bought warranty because i have never had a portable AC before. It gives me the peice of mind that i will get use out of it. The store staff could not have been more helpful! I did online/app order, picked up in-store.

[Employee of bestbuy] Love the Geek Squad protection and the comfort it gives me, now I know even if something goes wrong my purchase is reimbursed.