Customer Ratings & Reviews

Who doesn’t like something new, always nice to have some insurance

they came out and never found out the true reason why my computer Cyberpower PC wasn't working correctly1 not getting a good review, could have had more knowledgably tech workers

Really helpful always get it in my purchases because you never know .

The agents were very helpful in helping me to understand what was wrong and how it can be fixed.

Excellent warranty and service service for any product bought at Best Buy, totally recommended.

I almost always get the Geek Squad Protection plans on my devices, and everytime I use it Im grateful. Dont have to fight with the manufacturers overseas troubleshooting centers, or pay to ship out large boxes and wait weeks or months on end for a replacement. I just call Geek Squad or go in store and get it handled.

They helped me when nobody else could! Thank you guys

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

Winner here love it and getting this again for my grandson

This monitor worked out great when I first got it. The curve made game play even better. The monitor has some bluring but I guess as expected for playing on a PS4 Pro. Love the monitor until lately the edges have been fading out and looks like a pinkish haze on both left and right edge like a sun burnt curtin. The rest is getting muddy looking now and game play is not as fun. Purchased on Oct 29th, 2020 and less then tree months later its failing.

Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

Really like this monitor. Big upgrade from one I was using.

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

Good coverage. Better to have some coverage due to an unfortunate situation.

Fantastic monitor, was my first ever OLED. Geek Squad helped me picked the perfect one

Was very easy to use and got a new monitor with credit

I have never had to use Geek Squad product replacement but I love that it is available. Hoping I don't have to! :)

I first began using the Geek Squad for in-home help YEARS ago! I am a very elderly person and having someone so competent/skilled/friendly as these wonderful helpers is a priceless need for me. I HAVE been known to screw things up, and sometimes my screwups require personal help. For me to be able to call and get advice or a solution over the phone is often all that I need, but when I need in-home help these folks are SUPER! My current closest helper, Josh, has helped me several times since I moved into my retirement resident apartment, and he has been truly marvelous. It never has taken him a really prolonged time to figure out what to do and his pleasant explanations to ME as he works along make me feel like I'm part of the solution. Using the Geek Squad is an really economically sound investment for me.

Getting my items serviced or replaced have always been worth it. I don’t have to deal with the headache of working with the manufacturer or waiting for an exact replacement if needed.

This purchase was a great investment. Added it to a monitor I purchased for my college student. His monitor got bumped and knocked off the desk. The screen was damaged and he was devastated. He took it to Best Buy and and a replacement the same day. Accidents happen, so glad we were prepared for it.