Customer Ratings & Reviews

Geek squad was extremely helpful and is efficient with how they help. Will recommend and come back.

Good deal when things can break randomly. I’ve had a few different products replaced with ease.

This is a must for all items purchased at Best Buy, Years ago I bought a Samsung Q70 75 inch TV without geek squad protection and horizontal lines came out and TV was damaged

Honestly, it's pretty expensive and doesn’t cover accidental damage. I added it initially because the salesperson at Best Buy said it included accidental damage coverage, but later I found out it didn’t. I’m not sure if the salesperson was just trying to sell it or if they genuinely didn’t know. Either way, I returned it since it’s pointless when the monitor I bought already comes with a 3-year warranty.

Are you freaking kidding me ?? I love Geek squad - best 200 bucks a year...fixed my computers, our printers and the service is top-notch. I just wish they had more workers--there is always a line and their scheduling of 20 min just never seems to be enough. :) I repeat buy this every year and I tell all my friends ... 9 times out of 10 they can fix my stuff online! I start about 10pm ... and let the off shore people work all night ... in the morning...hot running computer! Perfect!

Haven't had to use it but feel good knowing it is there if we need it!

[Employee of bestbuy] worth it even though you might not need it its btter to be safe than sorry

What can I say here. This place is great if they replace it with a brand new one. But not if they’re fixing it they do not have the skills knowledge Or training To fix anything. Geek squad likes the training and knowledge on how to work electronics. Would not recommend anyone taking anything to be repaired to them. But this is great warranty If your item breaks and then replace it with a brand new one

So far, I haven't had to make use of warranty protection. But the price is reasonable and looks to cover all essentials.

If there is one thing that is dependable, at some point in your computer's life, it's going to need help you won't be able to provide. I can build my own computer from scratch, but when push comes to shove, I want to know that I am covered. There is nothing more frustrating that running into an issue that isn't your fault but you have to pay for nonetheless because something went wrong. I have had to use the product replacement warranty before and it is worth every penny! I will ALWAYS purchase it when buying a computer from Best Buy!

Geek squad is quick and efficient in every way and glad to add protection to all my devices.

I have this connected to all my devices very useful

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

Great Value for 4 years - It's great peace of mind if I need to replace my product.

Worth the price especially on open box items. Primarily monitors or pcs.

I never imagined how helpful it would t urn out to be for me as a Geek Squad member. I only wish I had done several years ago. The help I get from them is 110% all the time. The staff that has come to my home have been just top drawer all the time. They solve my problems and becasue I know so little about computers their help has been priceless for me. I strongly recommend it for those who aa stupid as I about computers. If you need computer help the Geek Squad is the best that I know of.

The replacement plan for this expensive of a device is well worth it. I used mine 2 years after I bought it, the cat attacked my monitor. My $500 monitor. Went through da Squad as the youngsters like to say. They fixed me up rite quick fam, no cap. Ya Feel me? Da squad will always have your back if you pay your dues son.

[Employee of bestbuy] Great product, no issues. No scratches on the screen, screen works perfectly fine and has great resolution.

Purchased extended warranty for an OLED monitor. The agent that helped me didn't pester me on buying other services, was in and out within minutes.