Customer Ratings & Reviews

I’ve owned 3 LG tvs and 1 Samsung. My experience with LG exceeds far better than Samsung anyday. The pictire quality is superb, the volume output is fantastic, and installation for wall moutning is a piece of cake!

Great monitor and was packaged great and fast shipping

Amazing work. Very intelligent and informative about the produ t

The guy that worked with me saw it was broken and helped me out quick! Definitely a warranty worth buying!

Don’t know what I have this for but good to know it’s there.

Having the extra peace of mind is well worth the minimal cost.

Highly recommend as you never know what could happen.

I highly recommend whatever the purchase that you get the product plan at BestBuy. Not only do you save money on quality products by purchasing at BestBuy with the lowest price guarantee, but you can take advantage of a great deal on the service replacement plan so if ever you need it you have quality friendly service to back you up. Get it you will be glad you did.

A must for all TV and Monitor purchases. No questions asked and a good insurance to have in your back pocket in case the worst happens.

One thing about Best Buy is that you will get better service on returns in general if you pay the extra. I just returned a 24" monitor that was less than a month from the expiration of the 4 year warranty. Just a few minutes later and everything was great. Without it, I would have had to come up with another $100 to replace the monitor. Quite happy with it.

I PURCHASED COMPUTER & MONITOR IN JAN 2017 WITH SERVICE CONTRACT FOR WHAT I THOUGHT COVERED BOTH PIECES. ON 6-1-2018 I HAD TO PURCHASE ANOTHER MONITOR AS I WAS TOLD THE SERVICE CONTRACT DID NOT COVER THE MONITOR. I ALSO RENEWED THE SERVICE IN JAN 2018 FOR ANOTHER YR, AGAIN THINKING MY CONTRACT COVERED BOTH PIECES. AS YOU CAN GUESS, I AM NOT HAPPY WITH THIS ! MY REVIEW IS RELEVANT TO THE CUST SIDE OF THE TRANSACTION, NOT THE PRODUCT.

Always wonderful service with the geek squad! They’re always helpful and kind.

I opened up the box which appeared to be brand new, but there were old components with masking tape and handwriting on them. I was unable to assemble it and missed the return window - clearly my fault but that just sucks. Now I'm stuck with this crappy monitor. Not very happy. I'll try to work with the geek squad to get it assembled and hopefully I can make it work. I'm not holding my breath

When my monitor broke, Best Buy replaced it instantly, great purchase.

Haven't had to use it yet but that was a pretty expensive monitor and it was an exceptional price for an additional 4 years insurance

Easily the best money you will spend on the 4 years replacement plan. If you have any problems just bring it in and get it exchanged or even store credit if you didn't enjoy using it

Geek Squad is worth it. I get it on everything and never had a problem with them solving all my technology issues

great service and peace of mind to have, you never know when something might come up and it could be expensive

Great experience and detailed step by step explanation by the team!

Absolutely amazing quality, size, everything! Games look beautiful, graphics fps is smooth, no complaints.