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Customer reviews

Rating 4.7 out of 5 stars with 4428 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,428 reviews
  • Rated 5 out of 5 stars

    Geek squad replacement warranty is a must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that worked with me saw it was broken and helped me out quick! Definitely a warranty worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad definitely helped out when it came to phone repairs and had it done within a few hours. I’ve the same phone since going on 3 years and still no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if explained properly the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and wouldn’t recommend this. The way it was explained to me by multiple Best Buy associates was different than how it actually works. Seems like they lie to sell it, But it comes in handy sometimes when you do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like geek squad. When I need something replaced or repaired, there is no hassle. That's why I purchase my appliances and electrics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind that comes with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind that comes with this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box monitor from them and added the warranty just in case it ever decides to go out they’ll replace it with the new one for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good screen quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I use it as my second screen for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and peace of mind to have, you never know when something might come up and it could be expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I play games and its great screen I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the warranty are the best in the game everything i buy i put a plan on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great and works well my monitor is broken and now i got a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a Geek Squad service because I don't have to ship back to manufacturer for repairing. Don't have to keep track when the manufacturer receives my product. Geek Squad provides a good diagnostic and provides me a date that I expect to receive my product back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor exploded and I had to get a new one and luckily I had a four year warranty it’s all I had to do was drop it off and they issued me a credit because they didn’t have the one in stock but I’m very happy with the alternate monitor I purchased and I’m very happy I was able to do it because I got this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS recommend getting the 4 year plan, there is nothing like peace of mind. The Geek Squad provides that every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind - worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Geek Squad protection any time I purchase from Best Buy. Hassle free repair or replacements. Also, did an excellent job with TV Installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reason I buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again buy expensive electronics without the geek squad protection. I used my laptop until it stopped working properly, and they pretty much just gave me all my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service an customer care very recommend… amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Husband's Surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality, size, everything! Games look beautiful, graphics fps is smooth, no complaints.

    I would recommend this to a friend