Customer Ratings & Reviews

Knowing that the Geek Squad can help me with ant technical difficulties I have is very reassuring. I'm not really great with technology, so having then as a safety net makes me feel like I can get the most out of my product and helps ease my worries.

Great plan, very easy to use , super smart techs at the geek squad got me taken care of in minutes

I hope I never need to utilize this, but I'm glad to know that I have it just in case. I purchase the Geek Squad product replacement on any purchases over a few hundred dollars. I've found the customer service to be fast, friendly, and efficient.

I had to replace my HP Monitor in one week it went bad. I was so glad I had purchased the Geek Squad Product Replacement Plan. I took the broke monitor into best buy and they replaced it in minutes. The plan is so worth it. Nothing like it. You will be glad you got it.

Works great and decently priced. Aspect ratio doesn’t disappoint.

Great service! When in doubt about anything technical. These guys get the job done!

Good software. Comes in handy when needed and you wont need it until you do.

geek squad is the perfect service they are always helpful and kind

Anytime I purchase electronics from Best Buy, I have to get the protection plan because they take such good care of you if something goes wrong.

Returned a monitor due to a bad pixel approx. two years after purchase & had no issues being made whole. Those who have had issues, I’d say you just had a bad experience/staff member.

After purchasing my monitor I was able to go back and edit my order and get this excellent protection plan. Having the peace of mind that I don't have to worry about getting support and replacement should I ever need it was totally worth a small asking price.

Excellent monitor, have had no issues with it. I have regularly on it. Colors are superb, and there are not any after images as well.

Always great customer service will continue to shop here.

Always get the insurance Best Buys has the best replacement warranty. Even at times when it's a bit pricy. A Laptop after 4 years needs a battery or a whole replacement because the way I use them the thermal paste wears out and overheats get a replacement.

The monitor was easy to setup. Which it in and play

I always buy geek squad because they are the only ones I trust with my electronics.

Always helpful and friendly. One of the main reasons I purchase most of my electronics through Best Buy

Amazing it’s just what I was looking for it’s pricey but when it’s on sale it’s worth it

Haven’t had to use it yet(luckily) but it is great peace of mind knowing if it should fail, Geek Squad will be there to fix the issue!

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.