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Customer reviews

Rating 4.7 out of 5 stars with 4428 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,428 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy for all electronics ! I really enjoy protection plans for bestbuy. They truly keep their word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific bargain about coverage and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service eager to help Very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not used the service on these products and hoping I don’t ever have to. Only because, the product should be great on its own and not require a service plan. That being said, I ha e used geek squad in the past for something else and my experience with them was great. Great customer service and the reps were very knowledgeable. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacements are simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy almost all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an MSI Laptop and I’ve brought it to them for repairs in the past and they were really nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and smoothness of the monitor it definitely helps me multitask and edit my videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps in store was awesome helped me out a problem I’ll recommend you to buy at best buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad replacement

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The geek squad guys were awesome and fast! They told me what to do and give me the best solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I've used multiple times when something has broke when I have had to move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very trustworthy company and reputable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it's one company I trust it's Best Buy with their warranty coverage They have never disappointed and they will always stand behind their sold products as well as their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best costumer service and advisers, I always get the 4 year Geek Squad Product replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality peace of mind. You know they have your back if things don't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is excellent and easy. Definitely need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I downloaded this on the the PC. Already had to use it once and glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad’s outstanding service and product knowledge gives us the freedom to upgrade, return our repair purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always , getting a warranty is first and foremost. Everyday life is not predictable, getting a warranty is the best route to go. Customer service representative explained coverage quite well and was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always using geek squad they can save you money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you can trust.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have protection and insurance so who better to trust Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good deal to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal to purchase for your electronics! I buy this everytime when i purchase something more than $200.

    I would recommend this to a friend