Customer Ratings & Reviews

Beautiful screen, plenty of smart apps, great for coding. The big drawback is the input “sensing” Can be downright terrible or slow at best. Sometimes it works right away, other times if you wake up your laptop it could take 15-30 seconds to connect. Samsung could do much better. The slightly older model number was unusable, but this model at least works.

soo far so good, had good phone service for inquiry for a brand. I feel safer knowing that I will have the protection for a few years to come.

I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

Haven't had to use it yet but for the price it is worth it!

My device broke and GeekSquad was quick to help me get a replacement with my plan in place!

Great customer service from geek squad! Buying the warranty was worth it

Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

I have not used it, so I guess it is ok. I hope I never have to use it.

Honestly, I usually pass on buying the add protections. However, any questions or issues they were there to support me in my time of need. Knowledge, sharp and courteous. Definitely worth it.

We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

Geek squad is amazing. Love their services. Its always worth the price.

BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

Got the protection plan for my Alienware 34dwf. Recommend buying from Best Buy instead of dell. Best Buy will replace your item with a brand new one, dell with give you a slightly used open box.

Good performance at a decent price. I would highly recommend this.

Monitor worked great ,My girlfriend and I are both music producers/engineers and use the monitor when working on music we love that we’re able to switch through the laptop and monitor screens

I always opt for getting my tech from Best Buy becuase of their great warranty program. I'm so pleased with their customer service and consistency every time!

I love that for only about an extra $30, I’m able to get my item fixed or replaced. An extra warranty on top of the factory-issued one. I hope I would not need to use it, but I’m glad I have the backup just in case.

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

This product replacement is kind of pricy for something you will probably never use but I recently bought a monitor from a competitor and immediately damaged it within the first week. They would not help me at all and even kind of mocked me about it for not buying the replacement plan. (Staples,... and they lost my future business as a result) Having lost so much money on the last monitor I decided to buy this one to reduce my risk going forward even though I've set up things to prevent damage from happening again. If you dont get it I wish your monitor a safe life.