Customer Ratings & Reviews

This is cool because they replace it if it breaks or something like that... GEEK SQUAD!

Necessary for high value items. Such as those prone to easy damage or malfunction.

I bought a $250 computer monitor when I first built my computer and I instantly knew I had to get this. If you are having doubts don’t!!! It’s worth the money!

Better to have the protection and not need it, vs needing it and not having it. Staff always explains the process and ease of the protection, so definitely worth it when protecting your investments.

4 Year protection for LG - 32” UHD (3840 x 2160) HDR Monitor with AMD FreeSync, I feel good knowing I am protected for 4 years after purchase, you never know with monitors... Highly recommend for the price.

While i trust the device will outlive this four year replacement policy I won't know the outcome until four years have passed.

Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.

Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

I did end up using it for an item that burned out in 11 months since purchase...went in with the item, gave them my phone number and they got me a new one. No hassle no stalls. They let you get the same thing or something better just pay the difference.

protect the products you buy, you never know when something will go bad.

Unit is awesome, not using for gaming but for video editing and watching movies at my desk when I should be working…. Lol

The monitor was easy to setup. Which it in and play

Love the Geek Squad. I always buy the warranty when I purchase any electronics from Best Buy, because I know the level of expertise and how easy it is when something breaks to have it fixed through them.

we have always bought Geek Squad ESP. They are inexpensive and give you peace of mind. Sometimes we have used the ESP other times not,,but its nice to know that if you have a problem the product is covered

Warranty at Best Buy is worth it. They were able to fix my defective monitor without any hassles. I always recommend this.

Warranty at Best Buy is worth it. They were able to fix my defective monitor without any hassles. I always recommend this.

I have little to no use for this service. I was peer pressured into getting it by a Sales Team Member when i purchased my Gaming Monitor.

I haven't had to use it but have in the past, never had a problem with geek squad ever.well worth it for your high end purchases

This was a great purchase. The video and audio works nicely amd is clear.

A lot can happen in 4 years. If I don't use this protection in 4years, its cost me very little per year. If I need it anywhere along the way, I will be extremely happy I protected my item and pocketbook!