Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4429 reviews
(4,429 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy something with out geek squad support. I’m a type of person to easily get frustrated. Geek squad takes that stress away and supports all my issues if I ever have any
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy’s protection plan is worth it! Highly recommend for a peace of mind.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Trust the experts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had to use this once before but boy was it worth it. They helped me fix my problem in no time and I wouldn’t have been able to figure it out without their help.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped with warranty plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, great services from Geek Squad with warranty.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff are very helpful. They go the extra mile to help you. Very knowledgeable!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely needed for products being purchased, I’ve purchased it prior with items and it makes a difference when it’s your money on the line of the product being defective or broken.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this service and Thank GOD I haven't had the necessity of using it yet but, if is good to know that if something should happen to my PC and can take it in and have it replaced if necessary.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been forced to call on the Geek squad in the past, and was thoroughly satisfied with their knowledge of repairing my problem! Great service!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great product would definitely recommend
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 4 out of 5 stars
Rocky start, with good ending
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, but often hampered by bad corporate policy. Manager ultimately called and made it right.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Reimbursed for monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor stopped working, wasn’t in stock. Given a gift card to purchase a new one of my choice.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Saved me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had to use the replacement plan. My Sony TV went out and was going to cost more then what the TV was worth. I received a BestBuy gift card for my full purchase price.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have with todays electronics. And its alot easier dealing with best buy than a company across the seas.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage Details
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage for OLED Monitors. Bought it for the AW3423DWF
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and protection for the products. Do you really need it - no. Should you have it - yes (only for peace of mind) for your high investment products.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always get this!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I buy I always buy the geek squad , I promise it will save you a ton of headaches in something goes wrong with your purchase.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Another product that is fully covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope we never have to use this. However, it is so good to have.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ease of mind for any troubles. this is an absolute must.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Verified and refunded immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service. Simple and straight forward refund after verifying the product
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
