Customer Ratings & Reviews

The in-store sales rep may have over promised but for 20 bucks it seems like a good deal. we'll see if Best Buy can deliver on the promise of the service.

Getting my items serviced or replaced have always been worth it. I don’t have to deal with the headache of working with the manufacturer or waiting for an exact replacement if needed.

Very nice and friendly! Always glad to know my items are protected for a few years after I purchase them.

Smooth purchase overall. Item arrived as expected and works great so far. No complaints. Would shop here again.

Always being helpful and great experience. Never had a issue with the replacement.

Anytime I have problems with hookup or just questions about any items, they are so helpful and patient to make sure the customer has full use of their product.

can't be too careful extra protection always good!

It’s a smart move to bite the bullet and just get the GS protection. You’ll be thankful on year 3 when something goes bad! Def worth it! This provides peace of mind, without having to jump through the hoops of a manufacture warranty as Best Buy takes care of all that. Many people don’t realize that the manufacturers warranty is a pain and alot of times the product needs to be sent in and turn around us lousy.

Purchased extended warranty for an OLED monitor. The agent that helped me didn't pester me on buying other services, was in and out within minutes.

excellent program everytime sometimes breaks I get a replacement. it is truly so amazing. please purchase this with your product

Love everything about this monitor! The screen cracked a little bit when some movers were moving my things and It was fixed and replaced with the geek squad! Still using it 4 years later!

The Geek Squad 4 year extended warranty is very reasonably priced. most high tech devices are not really repairable so this is good piece of mind if your device fails. The Geek Squad replaced my 50" Samsung TV a year ago when the warranty covered repair failed, A few months ago my nearly new HP printer broke internally, and was replaced with no hassles. The only cost to me was the renewal cost on the warranty.

The best accidental damage policy! This has helped to protect many of my monitors.

100% recommend them, do it right every time, and timely.

It's nice to know they are there if something happens.

Finally upgraded from 1080p 60hz to a 1440p 180hz monitor. Got it on a nice sale and added the 4 year protection, a great relief in case something unfortunate happens.

Are you freaking kidding me ?? I love Geek squad - best 200 bucks a year...fixed my computers, our printers and the service is top-notch. I just wish they had more workers--there is always a line and their scheduling of 20 min just never seems to be enough. :) I repeat buy this every year and I tell all my friends ... 9 times out of 10 they can fix my stuff online! I start about 10pm ... and let the off shore people work all night ... in the morning...hot running computer! Perfect!

Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

Is the best purshace i made is verry funtional for ne

Geek Squad came in clutch when I needed to replace my monitor