Customer Ratings & Reviews

Great service and communication through the entire process. Only drawback is that you have to go to a store. My closest store is 40 minutes away

A really good extended warranty plan for 4 years if anything happens it is covered and will be fix and or replaced

Amazing support from a quality service. Very happy this was included with my product

Just get the protection plan for your devices for worst case scenario that it breaks or fails later

One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.

There are a few different types of Geek Squad protections: 1. GSP = Best Buy can repair the item if it's defective, 2. GSP-R = Best Buy can replace the item it it's defective 3. GSP - ADH = Best Buy can repair the item if it gets damaged 4. GSP - ADH - R = Best Buy can replace the item if it get's damaged.

Best Buy’s Geek Squad product replacement service exceeded my expectations! The staff is friendly and efficient in handling any case with professionalism and care.

Purchased this while it was on sale because my wife needed it for work while at home. Great 1080p picture quality with the bonus of blue light filter which helps keep her eyes relaxed while working and very little to no glare on screen. Very happy with this product!

This will help me alot because the previous monitor was broken so we had to replace the whole thing but now we can just get it repaired.

So far loving the monitor, but the only done side seems to be it’s lacking a little bit of vibrant color compared to my previous one. Been working through the settings and nothing is really changing. Got it on a deal so it was worth it to me.

Winner here love it and getting this again for my grandson

Geek squad is the way to go for expensive electronics that are hard to repair.

I have an 27" Apple Thunderbolt Monitor and wanted a 4K monitor, hopefully from Apple. When Apple announced that there will not be a new Thunderbolt Monitor, I began to research Dell, Samsung, LG and other venders--finally selecting the LG 27" Monitor (27UD68). Setup was a breeze,and compared to the Apple Monitor (the gold standard), this HDMI monitor is on par. I very nearly did not buy it because so many reviewers found the stand to be unstable. NOT TRUE. I was careful to securely tighten the three screws connecting the stand to the monitor and have no complaints.

They helped me when nobody else could! Thank you guys

Geek squad has saved me on many occasion, with my camera, monitor, speakers, and so on. I usually always get it, and I also gift it to friend who I buy things for! They will take care of your equipment if it needs repair, or replace under the geek squad protection.

Great customer service all around. Made my exchange simple and not stressful at all. If you can get the warranty plan do it it is a must.

Luckily I haven’t had to use it yet, but it seemed reasonably priced

Awesome for call of duty and in general for reading emails it is beyond my expectations.Super responsive and very beautiful display.

Ok, I know that insurance is a suckers bet, but, having insurance cover everything from a new transmission for my "legendary" Toyota to the new shingles on my house from those guys that "know a thing or two..."-- insurance just always seems to pay off for me. At the very least-- this agreement gives me peace of mind... although I now find myself scanning my 5K LG from corner to corner looking for that first pixel that blacks out.

I have been purchasing the Geek Squad Product replacement plan on more things these days and this time it saved me. I broke the plastic tabs trying to install the stand on my Samsung 28" 4K monitor. I took it in and they gave me a brand-new monitor. But here was the problem. The monitor was only 3 months old, so I had to buy another Geek Squad replacement plan to protect a basically brand new monitor for another 4 years. Oh well, just to keep that in miind when you buy something and add the protection plan.