Customer Ratings & Reviews

Friendly helpful and always willing to make things correct when something is not

I had to file a claim after my big screen TV stopped working. They were very helpful and tried to fix it. When they couldn't they gave me the original amount I paid for the TV 3 years ago. This got me another decent TV (not as good as my original one due to inflation but was okay)

Haven't use the squad service but is better to have it and no used that needed and not have it.

Haven't had to use it yet but for the price it is worth it!

Andre made everything extremely easy. Stress free and straight to the point.. can’t ask for much more.

Geek squad protection is a must for clients! The monitor was flickering and had some dead pixels and they replaced it for a brand new because of the protection.

Really helpful always get it in my purchases because you never know .

Great customer service from geek squad! Buying the warranty was worth it

I have not used it, so I guess it is ok. I hope I never have to use it.

Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

Had a 32" LG monitor's graphics card fail after 15 months. So glad I got GSP. Electronics can be flaky, and GSP insures you will be covered. In my case, the nice GS gal refunded the price & tax on a gift card, so easy and hassle-free (other than having to search for its replacement and waiting for it to arrive). Just do it!

Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

Geek squad is amazing. Love their services. Its always worth the price.

My device broke and GeekSquad was quick to help me get a replacement with my plan in place!

BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

Great monitor i went from a 27 1440p to this 32 inch i love it for rpg games or some fps game not great for competitive shooters but its works for me i love the image quality and HDR looks nice

Good performance at a decent price. I would highly recommend this.

Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease