Customer Ratings & Reviews

Product was failing. Got a replacement quick and easy. Its already packing up to be dhipped to my house. Agent was great and very helpful.

Always recommend getting the Geek Squad protection plan so you always know your gear is protected!

The agents help me figure out what was wrong with my tablet, always with a smile on their face.

Had a 32" LG monitor's graphics card fail after 15 months. So glad I got GSP. Electronics can be flaky, and GSP insures you will be covered. In my case, the nice GS gal refunded the price & tax on a gift card, so easy and hassle-free (other than having to search for its replacement and waiting for it to arrive). Just do it!

im not sure what this product went to, but i never needed it

Very good quality I wanna buy for my daughter too brightness no bother good for kids too I love it too

Great purchase as it can repair or replace the monitors

Protection that gives you a piece of mind while using great products!

Never had any use for this, but would recommend it for someone who uses products in harsh environments.

Geek Squad 4-year product replacement is a must have for any expensive electronics that gets used a lot. I always purchase this service when I buy items like camera's, monitors, cell phones or any expensive electronics. The few times I actually had to use this service, Best Buy has always replaced the item quickly without hassle. I suggest everyone who purchases expensive electronics also purchase their extended warranty.

I highly recommend purchasing geek squad warranty when purchasing new oled display.

Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.

Always opt for this, you never know what’ll happen. They are reliable and fast.

Had this before my total Membership was a great product but now don’t have to pay for it separately.

I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.

Always happy to know they got my back with all my devices

Haven’t used. Purchased to protect the product in the event something happened.

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

Very quick and helpful! We also went in ten minutes before closing and they still had a great attitude.