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Customer reviews

Rating 4.7 out of 5 stars with 4411 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,411 reviews
  • Rated 5 out of 5 stars

    The reason I buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again buy expensive electronics without the geek squad protection. I used my laptop until it stopped working properly, and they pretty much just gave me all my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and kind service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonderful service with the geek squad! They’re always helpful and kind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy and professional

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy swap on site, for in home they come and inspect then decide to allow to keep or return the product. if theres a replacement you get that or a junkout store credit for the value i spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have helped me many times and are always quick and easy. Great help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to bundle and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never need it, but just in case, I know it's easy to use and get replacement or repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me from my monitor that only lasted me 2 years. Got my money back to put it into a newer and better monitor. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed this and I hope that I don’t need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a Geek Squad service because I don't have to ship back to manufacturer for repairing. Don't have to keep track when the manufacturer receives my product. Geek Squad provides a good diagnostic and provides me a date that I expect to receive my product back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was saved because i bought this. $500 monitor died, made an appointment,took it to geek squad near me, 5mins later they gave me a full refund on in store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no fear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without fear of anything, they help you and solve your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my monitor broke, Best Buy replaced it instantly, great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it fast and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to be here again last time was a laptop so satisfied

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gaming monitor

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is awesome my gf never wanted a monitor and she loves the monitor decent graphic and works for what she wants for geeks squad help us out with the info neede if monitkr went bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eat big has one of the best protection plans out there! Always easy to use and get claims done. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work. Very intelligent and informative about the produ t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not headache here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new computer monitor.. getting this will save a big repair bill,, hopefully I don’t need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This item does what is expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item last year and use it pretty much daily since then. I got this because of the price and function of it. No complaints here

    I would recommend this to a friend