Customer Ratings & Reviews

It's always a good idea to get geek squad just in case something goes wrong.

Was able to utilize the plan to get a new monitor. Which was great because I normally don't purchase them...

Great service! When in doubt about anything technical. These guys get the job done!

Very pleased with this purchase. I problem with recent computer purchased that I couldn’t fix; so I called the geek squad told them the problem. They knew right away the problem and fixed with a timely matter. Thank goodness.

Amazing it’s just what I was looking for it’s pricey but when it’s on sale it’s worth it

We always get the Geek Squad package.... Saved us on many purchases of items that died, had issues or anything after the manufacturer warranty or accidents.

I got the 4 year geek squad replacement, and was one of the best additional purchase I made. I ran into issues with my monitor with some dead pixel and screen flicker. I went to the store, explained my problems and no issues with a replacement

Haven’t had to use it but it does bring me piece of mind that my monitor will be replaced even due to lightning, especially in AL

Excellent service highly recommended, very friendly

I always buy geek squad because they are the only ones I trust with my electronics.

Good software. Comes in handy when needed and you wont need it until you do.

Good service. Be aware that you will only get refund of the same model is not available. While I’m ok with that policy it’s good if they can provide a similar model without having to pay more for buying a replacement.

I didn't buy these until several years ago when there was a problem with a laptop. Instead of having a local solution, my poor little computer had to go to Houston and wait out a huge hurricane. Insult to injury! Buy the extra coverage and be treated much better if and when something goes wrong.

Let me exchange for an item of equal value. Excellent customer service, shoutout to anthony

I have not had to use this services, but always have had a good experience with best buy

great product, I really like it, My son use it for his PS5, and work pretty good, I will absolutely recommend this product

Always nice to have an extra piece of mind for electronics, home appliances, and home entertainment.

I love the fact that geek squad always has your back for anything and everything

One of the best images I have seen when using the screen. Highly recommend. Plus, it's lightweight and very portable.

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later