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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4421 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,421 reviews
  • Rated 4 out of 5 stars

    4-Year Standard Geek Squad Protection — Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Standard Geek Squad Protection plan from Best Buy provides a solid extended warranty option that gives additional peace of mind beyond the manufacturer’s coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Colors don't match.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased two of these monitors and one works as expected and has decent color accuracy. The second however does not produce enough black and I am not able to match it to the other one. I will be returning the washed out monitor for a replacement and hope for the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !! Every movie and games looks great!! Bigger is better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for getting tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great squad in my area definitely know their stuff. Great option for repair and troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt buy this service on a product was and really regretted it, now i buy it on every product that i cannot afford to replace! Best thing i ever did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase, I recommend it. It was a very good purchase, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries geeks squad has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy choice when it comes to insuring your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, this is an additional item I purchased Geek Squad service contract for. I wouldn't go without it. It is better than the manufacturer's warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always get protection plans on everything no matter what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it happy i was able to get this for him his making his new pc so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind You Didn’t Know You Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the investment. Knowing that I have four years of coverage for my device helps me relax when using it every day. Geek Squad makes replacements easy if anything goes wrong—no long waiting or complicated forms. Especially with tech that’s pricey or used daily, this is a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair/replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever took one item into the geek squad and they replace it free of charge cause it had faulty wiring. It was a headset for my Xbox series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Replacement Plan offers peace of mind for tech purchases. If your item fails from normal use, they’ll replace it—no repair hassles. Fast, easy claims and solid coverage make it ideal for electronics like headphones, controllers, or wearables. Great value for long-term protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in today because of damage on my monitor and wanting to repair. Was told I couldnt repair the screen and if I did it would be more expensive then the monitor itself… shoetly after other members helped me searched for diffrerent products and gave me information on protection plans, and even helped with returning the monitor to the original website ! Thank you Joe, Jade, and Jess. You guys are the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't do what the specs say.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this based on the reviews. I had an older monitor with an Xbox One X in my home office for some extra me-time. I upgraded to this monitor and "upgraded" to the Xbox Series S. My Series X is in my home theater, which looks amazing. Anywho, I bout this monitor specifically for the Xbox Series S as it will do 144 and 120hz. See pics below. One is from the Best Buy spec sheet online. The other is from the Xbox interface to set up the monitor. So if it's set to 1080, 144, or 4k, it won't do better than 60hz. And the monitor will give you stats of what it's getting, which is actually closer to 40hz. Disappointed in the game quality as the games look almost 'milky' with less detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service from representative. Very polite and helpful with information on what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff to work with and have on your Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek-squad. I try to buy all my gaming headsets and electronics from best buy specifically because of how easy the replacement process is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are great. Attentive, polite, patient, knowledgeable - especially as an Apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind that your purchase is protected is worth every penny!

    I would recommend this to a friend