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Customer reviews

Rating 4.7 out of 5 stars with 4327 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,327 reviews
  • Rated 5 out of 5 stars

    Haven't used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet for a replacement, but I've heard good things so far about the replacement warranty through them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't do what the specs say.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this based on the reviews. I had an older monitor with an Xbox One X in my home office for some extra me-time. I upgraded to this monitor and "upgraded" to the Xbox Series S. My Series X is in my home theater, which looks amazing. Anywho, I bout this monitor specifically for the Xbox Series S as it will do 144 and 120hz. See pics below. One is from the Best Buy spec sheet online. The other is from the Xbox interface to set up the monitor. So if it's set to 1080, 144, or 4k, it won't do better than 60hz. And the monitor will give you stats of what it's getting, which is actually closer to 40hz. Disappointed in the game quality as the games look almost 'milky' with less detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product to get to every, electronic you buy!i always get it,that's pease of mind!! known you product is protected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pp price refunded with return of item, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use the protection in this instance because I ended up returning the product, but I was pleased to see they refunded the price of the plan (pro rata) without me having to ask. This, along with the plus membership benefits actually have me shopping at best buy for my electronics instead of online at other stores or amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Staff was very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to get for anything you buy at best buy get their warranty it saves you tons of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest protection plan ever enrolled into and well worth it I can take my screen in no questions asked if it breaks and walk out with the same one same day in store and I don’t even need my physical receipt— just my phone number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option to have! I really enjoy knowing if something were to happen I have Greek squad available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for my devices. I tend to use my computer equipment a lot and it has been several occasions where a device goes out and i go replace it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy as they replaced my monitor free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement plan offers comprehensive coverage, convenience, and peace of mind for protecting valuable electronics. With coverage against mechanical failures, accidental damage, and wear and tear, this plan provides a safety net for a wide range of mishaps. Its ease of use, value for money, and exceptional customer support make it a worthwhile investment for anyone looking to safeguard their devices. Overall, the Geek Squad plan delivers reliable protection and peace of mind, ensuring that users can enjoy their electronics with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor just broke today but thankfully i have the 4 year protection! Dont know what i would do without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me lots of peace of mind incase of OLED burn in, etc. Very worth it if you want post purchase security since many manufacturers have mixed qualities of RMA experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fo free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my products getting replaced fo free all ya know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves me stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad as has been so good to me, anytime I have a issue they repair the issue or give me a new one. The always have a answer to my 5000 questions, also are very proactive with communicating when my product is ready for pickup after repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad virus protector is a requirement for any home computer!! Guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, always giving great solutions to my issues, never dissapointed on the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use it, but for the cost of it, it is very good because you never know what can happen in four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Desktop Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best monitor that I got. I bought them for my photo editing and for my school stuff. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Geek Squad Protection Totally w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

    I would recommend this to a friend