Customer Ratings & Reviews

The agents helped me so well. I went in to get a monitor looked at for my computer. The screen was blacked out in a spot and then it had dancing lines on the rest of the screen. They were very nice and took their time to find the best solution for me. Thus the best thing for my situation was to just just get a new monitor. They refunded the original amount for me and thankfully I went in on Labor Day so I was able to get a brand new monitor along with a protection plan all for the same price that I paid for the previous one. I love them

A must get for any expensive purchase Monitors, Phones, Keyboards, etc.

Great service and great employees, great for handling device damages.

Great monitor. Great service. Love Best Buy. Have bought many items at Best Buy. Always get the extended warranty. TVs washer dryer.

Great product for the price, nice to know it is covered if anything happens

Geek squad team provided all the inputs related to product warranty

Just purchased my product, and haven’t had problems. But the price on the warranty after the monitor discount seemed reasonable.

Very guud product buy this one just buy no think t2 times

Have never had issues with geek squad protection and used it for 7 years now. Replaced headphones that started going out and headphones that just sounded bad. Easy choice to insure products that are expensive or you’re unsure on. I try to purchase from Best Buy because of this protection option

I always buy the warranty for TVs and this time around for my expensive monitor. When I’ve used the warranty in the past for my TVs I’ve been grateful I’ve had it. Of course it is a bit of work to use the warranty when it’s needed but it’s always been worth the cost and effort.

I always get protection for my devices. I tend to use my computer equipment a lot and it has been several occasions where a device goes out and i go replace it for free

Works amazing with any games has my kids connected

Gives me lots of peace of mind incase of OLED burn in, etc. Very worth it if you want post purchase security since many manufacturers have mixed qualities of RMA experience

Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

Exactly what I wanted! The size is perfect and the screen is so clear!

Purchased with a monitor in case it were to fail after the warranty period. Quality is hit or miss these days and after seeing reviews of monitors failing after a year of use, it was more cost effective to get a warranty for repair/replacement it if it fails within 4 years.

Protection for your items, I've use it for a bunch of stuff, it pretty hassle-free most of the time.

Geek squad protection havent had to use it yet but always good to have for something that is expensive to replace

Haven't had to use Geek Squad yet for a replacement, but I've heard good things so far about the replacement warranty through them.

And today’s market of technology, it can become very difficult, but it doesn’t have to be if you reach out to Best Buy’s‘s geek squad. Those guys are fantastic. They came out to my house set that television up went through all the settings and within no time I was watching a beautiful television set. Thank you guys so much and if only everyone knew how great you guys are they would all request your service. Thanks. Geek squad for being there and my time of need.