Customer Ratings & Reviews

[Employee of bestbuy] I really loved the monitor. It gave me a immersed feeling which brought the game to reality for me.

So far loving the monitor, but the only done side seems to be it’s lacking a little bit of vibrant color compared to my previous one. Been working through the settings and nothing is really changing. Got it on a deal so it was worth it to me.

Great customer service all around. Made my exchange simple and not stressful at all. If you can get the warranty plan do it it is a must.

I had a very poor experience with Asurion, the extended warranty thru Office Depot after purchasing a new laptop a few years ago. I no longer want to deal with a "faceless" entity for warranty issues/problems. I want a PLACE to go and a HUMAN to speak with. After researching my options (which there are not many), I decided to purchase my new laptop with Best Buy and purchase the additional Geek Squad warranty. I hope all goes well with this, and I believe it will b/c I will have a person and place to hold accountable, instead of a 1-800 number and a website.

Have not needed to use it for this production. The price is worth the peace of mind incase item needs replaced or has issues. Have used protection plan a phone which got me a full replacement but was expensive shipping, but was still cheaper than buying a brand new phone.

I had issues with my monitor just months before the expiration of my replacement plan, my monitor was no longer in production so they gave me store credit for a new one. Very fast and smooth replacement definitely worth it.

Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

Geek squad is the way to go for expensive electronics that are hard to repair.

If I am going to get a computer. I know there will come a time I need it tweaked or fixed. So getting The Geek Squad onboard if you buy at Best Buy is a great idea. They do good work in a timely fashion.

Geek Squad, a subsidiary of Best Buy, is a well-known tech support service that offers a range of services including computer repair, troubleshooting, installation, and technical support for various devices and appliances.

Awesome for call of duty and in general for reading emails it is beyond my expectations.Super responsive and very beautiful display.

Winner here love it and getting this again for my grandson

Geek squad has always been great. Have used them for years. Techs arrived on time and were fast and efficient at installing the new big screen. Connected everything to the WiFi network and synched up all the remote controls. Explained everything and cleaned up before leaving. Very satisfied and will use them again.

I was helped in a very amazing manner. I was guided through what would be better for me. It was very easy to set up and it works amazing

Was offerred this by an associate who was an incredible sales person. It was for an open box 1300 dollar OLED..he didnt have to try hard. Lol.

They helped me when nobody else could! Thank you guys

Must have protection place. The product replacement plan makes it easy to get taken care of if there are any issues that come up with your product. Geek squad does a great job taking care of you and typically you are able to walk out with a new product as long as they have it in stock.

Luckily I haven’t had to use it yet, but it seemed reasonably priced

This product provides great value in the event that your item goes defective. It has already saved me on my $1000+ purchase last year!

If you are ever in need of help they are always right there to help and give you support. Great company reliable.