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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,422 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Purchased Protection Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great deal. Made sense. Makes me feel safe on my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, especially for brands that are stingy with RMAs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if explained properly the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and wouldn’t recommend this. The way it was explained to me by multiple Best Buy associates was different than how it actually works. Seems like they lie to sell it, But it comes in handy sometimes when you do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad Replacement plan if available! Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to know they got my back with all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making sure you have services through plans is cri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate running out of my house when I'm working on a project in something goes wrong with my computer system and therefore having Geek Squad work remotely not only is convenient it saves me time and I get my service right away without having to wait for an appointment

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nena. Thanks for sharing this story with us! We wholeheartedly agree! Especially during these unprecendented times, we want you to be safe inside but still able to get help. We look forward to helping you again!

  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do protection plan how are you supposed to review a protection plan their fair we priced and they honor them providing that you get the one that’s for Best Buy and you do the direct exchange and stuff don’t go for a cheaper of the plans because then you’ll run into issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV efficiently and connected it to my devices efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing confidence with having the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection plan ensures that if anything happens to my screen, I'll be taken care of! This provides a worry free aspect and makes my use of the product even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all my purchases. I would not make a purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan if i ever need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens is nice to know i have the squad to help. Hopeing this Asus monitor is flawless for years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year replacement gives me great peace of mind on purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great thing about this is that it can be transferred if you ever sell the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it for this purchase yet but have always had great service with the Geek Squad protection plans in the past. It's worth every penny you pay for the service you get in return! I definitely recommend getting the protection for your electronics... life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty a good deal for expensive monito

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a nearly $500 Asus monitor, spending $79 for an extended 4 year warranty seems like a logical choice. The manufacturer warranty is three years, but the Bestbuy warranty is probably more comprehensive. The monitor is UHD 4K with a built-in usb hub, so it's a fairly complex piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Best Buy's GSP to cover my Samsung Odyssey Neo G9. I've purchased Best Buy's GSP on other high ticket items in the past and have always enjoyed their coverage for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for coverage. I would like to see it extended to 6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must for items of value and always comes in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been great when it comes to replacing products

    I would recommend this to a friend