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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4422 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,422 reviews
  • Rated 5 out of 5 stars

    Better to have and not need than to Need and not h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting just in case you need it. If you don’t get it, you’ll wish you had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used the squad much but in past years they were always there to help fix my issue's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever electric technology piece this day you going to buy. You should Get GeeK Squad. Cause every could happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used gs yet. I purchased this for a rather expensive gaming monitor I got someone for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service extraordinary service and quick response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is well worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have any problems when I call or visit in person for help with any of the products I have a protection plan. They are always very helpful and resolves the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor, have had no issues with it. I have regularly on it. Colors are superb, and there are not any after images as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me and it was really fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I took my monitor to return it and they quickly checked everything and returned my payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up, great quality, the only downside is the volume, you need speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of helpers and service people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with replacement when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool really like having a warranty and feeling protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and we also got the 4 year extended warrenty all at a competive price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice place to shop. Had a great experience with Best Buy and the customer service was excellent. Thankyou .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is always a good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have, since most tech hardware dont really last that long, but with just a few more dollars you can get your money's worth back in case something happens to the product you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue IF I had to bring something in for replacement or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device replaced due to green line after 3 and 1/2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you're standard insurance with a brick and mortar to keep things in house

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, i was able to get my replacement on a fast paced manner without affecting the repair quality

    I would recommend this to a friend