Customer Ratings & Reviews

I haven't had to use it but have in the past, never had a problem with geek squad ever.well worth it for your high end purchases

Better to have the protection and not need it, vs needing it and not having it. Staff always explains the process and ease of the protection, so definitely worth it when protecting your investments.

The screen on the first computer monitor broke and without question, it was replaced.

Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

Price was right for this warranty. However, monitor it was purchased for was returned, so refund was received for the warranty too. Did not use the service. Stars are based on the price and the promise of service.

4 Year protection for LG - 32” UHD (3840 x 2160) HDR Monitor with AMD FreeSync, I feel good knowing I am protected for 4 years after purchase, you never know with monitors... Highly recommend for the price.

In store replacement warranty is one you can’t beat. Either they can fix it or they replace it. It’s that simple. They are true to their word. Totally sucks if you don’t have it and wish you did when your things stop working.

Amazing! Was able to switch out my M28 4K monitor with two dead pixels at no charge because of having this replacement plan!

I haven’t to use Geek Squad but one time. They are very good at what they do. Very knowledgeable! Keep up the good work!

Service is excellent and easy. Definitely need this.

I did end up using it for an item that burned out in 11 months since purchase...went in with the item, gave them my phone number and they got me a new one. No hassle no stalls. They let you get the same thing or something better just pay the difference.

I have little to no use for this service. I was peer pressured into getting it by a Sales Team Member when i purchased my Gaming Monitor.

Great to have. Thankfully, we have not had to use it. It gives us peace of mind though, because Geek Squad can work wonders.

Must buy for all electronics ! I really enjoy protection plans for bestbuy. They truly keep their word.

Love the Geek Squad. I always buy the warranty when I purchase any electronics from Best Buy, because I know the level of expertise and how easy it is when something breaks to have it fixed through them.

we have always bought Geek Squad ESP. They are inexpensive and give you peace of mind. Sometimes we have used the ESP other times not,,but its nice to know that if you have a problem the product is covered

Absolutely love this monitor ! This is my first gaming monitor and it's one of the best pieces I have for my setup.

Quality peace of mind. You know they have your back if things don't work.

Outstand Home Insulation That Was Hassel Free. The Geek Member Was Very Polite & Professional. Never Rushed & Explained all the Features of the Equipment.

A lot can happen in 4 years. If I don't use this protection in 4years, its cost me very little per year. If I need it anywhere along the way, I will be extremely happy I protected my item and pocketbook!