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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,423 reviews
  • Rated 5 out of 5 stars

    Geek squad service is top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage everyone to get this for all high dollar purchases. I have had a tv and monitor go out and they were very helpful and sent replacements out quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and I appreciate the help that I received from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry I always make sure to have some kind of insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the fact that the tv had protection in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17yo loves his new gaming monitor. Better than the previous one he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps ease the mind. If anything happens, best buy Geek squad will examine the item. Without any hesitation they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Product Replacement if you do not have TotalTech. I had my monitor replaced due to pixel issues after 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints this protects against oled burn in too so it’s essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but like knowing it's there since I create issues :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plans highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the replacement plans at Best Buy. They stand behind their products well and work with you to make sure a good resolution is made if you need to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this plan if you buy a high dollar gaming monitor. The plan offers assurance. I would certainly recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with a protection plan on any used or new electronic. Factory defects covered and Best Buy gets you in and out with any return quickly and great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service to ensure I am covered for any incidence that could happens ti my awesome new LG monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Alienware monitor had dark spotting and I took it back and the process way extremely painless. They gave me a new monitor and I bought protection plan again. So worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must when buying electronics that are so expensive these days. I have always had a great experience dealing with geek squad and warranty replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for OLED panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it's worth the piece of mind with OLED panels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is flawless in any installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and competent as the walk me through device set-up. This plan will save you a lot because you know your devices are protected for an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor protection plans are a must for me just because of issues I’ve had in the past. Very affordable and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At Peace!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always at peace when I know my valuable piece of technology is protected by the best of the best…Best Buy Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase protection is always worth it for high end items

    I would recommend this to a friend