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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,423 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase one on all my electronics. I’ve never have an issue returning a defective device when I have a product replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anything that you buy. Best Buy is fast and easy to return or replace items when you have a protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PC

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Items last longer when they’re protected by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year warranty on a monitor it broke at about 3 1/2 year and they replaced no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used geek squad one time and that was to place a film on my iPad Pro other than that they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv above the fireplace excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential service for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has provided my family with both good maintenance and invaluable repairs to our household of PCs -- all remotely and quickly. It's an essential service these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can get the best items covered at the best price in the markets! I def would recommend this to friends and family! EASY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Monitor. Clear, crisp and color rich picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. buy this most of the time depending on the product I am buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these plans before and most of the time you don't need it but if you do it's a lifesaver. Best Buy always comes through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes sense to always get the geek squad warranty because its a easier transaction vs sending the item back to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why we buy expensive electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has done the job for my sons gaming system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repaired my screen and fixed my issue with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this when buying a product because they take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to help .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was set up that help clear understanding and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my monitor. Was able to sawp it out quickly and easily with a new product since the previous was inavailable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, is always good to have when you purchase any item, irrespective of the cost price of the item, we don't know how and when a item behave after the initial warranty...i have used Geek squad once for my previous purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use but great to have and affordable

    I would recommend this to a friend