Customer Ratings & Reviews

I have not had to use the service but I am comfortable knowing that it will be there if I need it.

I received a 4 year protection plan on my recent purchase of my tv monitor for only $25 which is a great deal.

After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

I appreciate geek squad service, haven’t used it recently but I used to use there old insurance for phones.

Awesome product great price. I love best buy, always have great products and excellent customer service.

screen setup was easy and it comforting to know that i have service available if needed

We always buy protection for our monitors since the screens are so fragile.

Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on

I am glad I got protect for 4 years so nothing to bad will happen so that I don't have to by a new one

Haven't needed it yet, but I have used this plan for previous products.

Definitely better to have it and not need it, than the other way around!

Geek Squad® Protection keeps your device safe when manufacturer warranties come up short. Because bad luck deserves good coverage.

Awesome for work and even better for Gaming, Great monitor.

worth it definitely can’t go wrong with 4 years for $50 , never had an issue yet but knock on wood

Needed some protection, and can’t go wrong with this coverage for the price.

Im glad i have this because j know it will last me a while

Great plan to get for my monitor in case anything happens to it and I can just get a replacement free of charge.

Best buy has the best warranty out of any other store. Most stores use a 3rd party but not best buy.

4yr protection on a gaming monitor really can't go wrong with this at all..

I love geek squad insurance. I have only had to use them a couple times, but when I have they have been thorough and quick with my product repair.