Customer Ratings & Reviews

Joe it was good ane very helpful for me ues yes…..

Havent needed to use this as of yet, but knowing i have protection is good

The geek squad was worth it on this purchase. They cleaned up before they left

The Geek squad helped answer all of important questions gave great advice on everything we needed

Monitor is 60hz, it is okay but for the price i could get a 120hz monitor and it would be better than this. Its overall not a bad monitor for low end consumers though.

Amazing service really helpful people will help with anything you’ll ever need

Nice to know we have protection for this if anything goes wrong

I have not had to use the service but I am comfortable knowing that it will be there if I need it.

I appreciate geek squad service, haven’t used it recently but I used to use there old insurance for phones.

Couldn’t resist the price of the four year coverage.

After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

I've used the plans for years and have never had an issue getting replacements when needed

I haven’t needed to use my warranty yet but it’s always good to have just in case you get that rare electronic item that has issues!

I always buy extended warranties for Monitors. This warranty is one of the best!

Love geek squad must have protection for all your devices

Awesome product great price. I love best buy, always have great products and excellent customer service.

Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on

I am glad I got protect for 4 years so nothing to bad will happen so that I don't have to by a new one

always good to have best buy geek squad protection plan thet are the best in my opinion

always good to have best buy geek squad protection plan thet are the best in my opinion