Customer Ratings & Reviews

Well I hope it is legit when I need to use it. Kind of silly to write a review for something I have yet to use.

Bought this with an Acer monitor just in case it went out prematurely. I didnt want to have to buy another monitor immediately after the mfr warranty ran out in 2 years.

Was sold the replacement protection plan and was told by the sales person that it covered accidental damage. They did not have a brochure with written terms and condition to review. Checked on-line later and found that plan did not cover accidental damage. On-line chat agent first said it was covered then later in chat said it was not. Be wary when purchasing a protection plan from BestBuy. Sales and chat agents do not know what they are selling you and will give you incorrect information.

Purchased for new monitor always good to get a back up warranty, not that expensive for an extra piece of mind.

Unsure how I feel about this one. I’m hoping it goes better than my previous tv experience.

Sometimes it's better to be safe than sorry. "Worth" depends on the cost and type of equipment you're covering.

I did it myself sooo... ? Idk what this review is about

Not sure of the value. Have not had to use it...that is good, but not easy to evaluate...

My son has less than a year with his computer and had an accident with the monitor . We went to see if they can fix it or replace it with the extra money I paid for the 4-Year Geek Squad Product Replacement but they didn’t try to fix or replace it . They said doesn’t cover the damage and they couldn’t fix it to go to a 3rd party instead or buy a new one .Not nice

trash service when i bought the screen they force me to buy the warranty telling me it covers anything then when it was time to claim it all suddently it dont cover crack screen

Bought it to protect my device. Just being cautious if anything happens

Do NOT purchase open box item even if it states “in excellent condition. New one was not available. Received the monitor, it was filthy, had Samsung HDMI cords, & screen does not work. It has volume but the screen goes black with in 2 mins of being on and remains that way. This monitor was in far from excellent condition especially when it was only $20 cheaper than a new monitor. This monitor should NOT have been sold at all! Terrible customer service and sales on Best Buy’s part as well!

Luckily I never had to use this! Was a great piece of mind though. I’ve had to use one before.

Never needed too use this service. I'm sure its well worth it.

Don’t really much help when you needed. Not sure if I want to purchase in the future.

I haven’t used it yet but hopefully when I do it’s good I’ll keep ya updated

Honestly all that needs to be said is read the fine print on this. You do not get a replacement if something happens. You do not get accidentally coverage even though that is probably the most needed service. It is what it is but it sucks that the one thing you would think should be in there isn’t. Just make sure you read everything before purchasing.

This was extended protection for a telescope that I purchased as a gift.

I haven't had to use this yet but it's nice to have. It is expensive though. I'd like to hear what others have to say about i .

I don’t know anything about my warranty that I bought but I’m sure it’s fine.