Customer Ratings & Reviews

No matter what I always get a protection plan just in case. I’ve had it on an older laptop and it got crushed. Well it was not able to be fixed so I received the amount I paid for it back.

Amazing service an customer care very recommend… amazing service

I’ve made the mistake of buying electronics elsewhere and always get the run around. Only buying from Best Buy simply because of geek squad! Spend the extra couple bucks it’s worth it!

The Geek squad delivered and installed a refrigerator - and did it very well. I had previously only gone to appliance outlets, but so far, I am very pleased to have gone to Best Buy. The Geek Squad was great - professional, friendly, and extremely helpful. I highly recommend them.

amazing price for the length of warranty! accidents always happen and this gives me peace of mind

Good coverage, no hassle when you need to replace an item

I always purchase Best Buy's GSP on most high ticket item(s) I purchase from Best Buy. I dislike their TotalTech program as it requires a deductible for them to service your device whereas the GSP almost covers everything without deductible. I highly recommend getting the GSP over the TotalTech!

Why would you buy an expensive electronics without this type of protection? It basically pays for itself. Just not long ago, on another item that after learning my lesson's with screens, I bought another ipad with warranty. Than apple just simply and without any additional question replaced the item within 20 minutes appoitment.

Helps a ton just in case something goes wrong and never know

As a rule of thumb - if you need it, pay the extra bit to get it replaced if in case it breaks down.

its great and works well my monitor is broken and now i got a new one

the warranty are the best in the game everything i buy i put a plan on

Geek squad is great and is always there if we need help

Well, when we bought it, we thought it came with the camera because it has a little glass on the front of it that looks like a camera but it don’t so I was disappointed in it but it works good as a monitor

I PURCHASED COMPUTER & MONITOR IN JAN 2017 WITH SERVICE CONTRACT FOR WHAT I THOUGHT COVERED BOTH PIECES. ON 6-1-2018 I HAD TO PURCHASE ANOTHER MONITOR AS I WAS TOLD THE SERVICE CONTRACT DID NOT COVER THE MONITOR. I ALSO RENEWED THE SERVICE IN JAN 2018 FOR ANOTHER YR, AGAIN THINKING MY CONTRACT COVERED BOTH PIECES. AS YOU CAN GUESS, I AM NOT HAPPY WITH THIS ! MY REVIEW IS RELEVANT TO THE CUST SIDE OF THE TRANSACTION, NOT THE PRODUCT.

I highly recommend whatever the purchase that you get the product plan at BestBuy. Not only do you save money on quality products by purchasing at BestBuy with the lowest price guarantee, but you can take advantage of a great deal on the service replacement plan so if ever you need it you have quality friendly service to back you up. Get it you will be glad you did.

If anything happens is nice to know i have the squad to help. Hopeing this Asus monitor is flawless for years to come!

One thing about Best Buy is that you will get better service on returns in general if you pay the extra. I just returned a 24" monitor that was less than a month from the expiration of the 4 year warranty. Just a few minutes later and everything was great. Without it, I would have had to come up with another $100 to replace the monitor. Quite happy with it.

Always recommend getting the Best Buy warranty . They’re great and makes the process easy

Never had any use for this, but would recommend it for someone who uses products in harsh environments.