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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4352 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,352 reviews
  • Rated 5 out of 5 stars

    Not headache here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new computer monitor.. getting this will save a big repair bill,, hopefully I don’t need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad service warranty. Just gives me extra piece of mind when the factory limited warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do protection plan how are you supposed to review a protection plan their fair we priced and they honor them providing that you get the one that’s for Best Buy and you do the direct exchange and stuff don’t go for a cheaper of the plans because then you’ll run into issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor/great for gaming or watching Netflix or anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like geek squad. When I need something replaced or repaired, there is no hassle. That's why I purchase my appliances and electrics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eat big has one of the best protection plans out there! Always easy to use and get claims done. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever they helped me every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it for this purchase yet but have always had great service with the Geek Squad protection plans in the past. It's worth every penny you pay for the service you get in return! I definitely recommend getting the protection for your electronics... life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad definitely helped out when it came to phone repairs and had it done within a few hours. I’ve the same phone since going on 3 years and still no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Store and Best Warranties for ALL products that's why I continue to shop at Best Buy over all other electronic stores because these warranties will replace your product or give you your money back instead of working on a defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me from my monitor that only lasted me 2 years. Got my money back to put it into a newer and better monitor. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service loved the help at customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty a good deal for expensive monito

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a nearly $500 Asus monitor, spending $79 for an extended 4 year warranty seems like a logical choice. The manufacturer warranty is three years, but the Bestbuy warranty is probably more comprehensive. The monitor is UHD 4K with a built-in usb hub, so it's a fairly complex piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind - worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Geek Squad protection any time I purchase from Best Buy. Hassle free repair or replacements. Also, did an excellent job with TV Installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great if your gunna get an expensive item they replace your product if they can’t fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making sure you have services through plans is cri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate running out of my house when I'm working on a project in something goes wrong with my computer system and therefore having Geek Squad work remotely not only is convenient it saves me time and I get my service right away without having to wait for an appointment

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nena. Thanks for sharing this story with us! We wholeheartedly agree! Especially during these unprecendented times, we want you to be safe inside but still able to get help. We look forward to helping you again!

  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome and this coverage is absolutely essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience every trip,, even better experience when it comes to protection plans and replacement, knowledgeable team and staff and on top of it all they treat you with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to buy extended warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with an extended warranty on pricey items. Spend the extra amount and get this because even with the manufacturers warranty you can get a run-around from the manufacturer so its just a safe cushion to have the GS coverage.

    I would recommend this to a friend