Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4353 reviews
(4,353 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who delivered and set up my TV was timely, professional and very informative about using the TV, etc. I bought a PC and had Geek Squad set it up and they were excellent and very informed to answer any questions I had.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Replacement plan gives me peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of the Geek Squad replacement and, although I haven't had to use it lately (thankfully) I have done so in the past and found it to be a good value.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Saved me money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is better safe than to be sorry, I was able to get my device replaced thanks to this without spending another $1,000 for my monitor.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Best than others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad because is not like others. If they can't fixed it, they give to you a new one.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool really like having a warranty and feeling protected
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad addressed all issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad gave me great service as I was looking for a perfect gift. They laid out all of the terms and conditions for the 2 year warranty I bought for my new laptop. I feel well protected on my new electronic.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Gaming computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My service from geek squad.. good service, they help you a lot with some information you don’t know about computers.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Job Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 years of protection for not a very high price, and it includes OLED burn in warranty. Pretty nice, I think.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always awesome service extraordinary service and quick response time
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Replacement Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're buying expensive electronics this is a must for ease of mind in my opinion. Great thing to have with premium electronics
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Great monitor
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but PlayStation doesn’t support QHD It’s not HPs fault that’s on PlayStation since they wont activate qhd on playstaion but the monitor is amazing.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Good monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and performance, LG always seems to be perfect. I have owned both samsung and LG monitors, and both perform well. LG just always seems to have the best price to performance.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
I’m surprised bestbuy let’s us review warranties.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a warranty. You know what it does. If the product your purchasing is going to see constant or strenuous use, or would have to be replaced IMMEDIATELY, then get a warranty. No worrying about cost to replace. 4 years is nice. They didn’t have to do that. Thanks Bestbuy :).
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Long term warranty!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 yers of warranty for the price are perfect. Can’t review how’s it working since I didn’t needed to contact them as of today.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
So helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good idea to get the protection. Geek squad is very knowledgeable and will get to the bottom of whatever the issue is, or replace the item
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Just insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look.... It's insurance right. It's in case S#*T happens stuff. It's also expensive. But... Typically less then a new gaming laptop like I have. So... Either your in or your out. If it's a cheap item like under 200 probably a no. Over that amount we'll more than likely.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I love geeksquad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used geeksquad for years and you can’t beat it. Best care plan for any device you owe.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome job i am very greatful for this service i got
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Defective out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these monitors on Sep 20 2024 for occasional use in my motorhome. The purchase was based upon existing reviews / total cost vs amount of expected use. On Oct 17 2024 turned the monitor on for the 1st time. The upper right corner looks like an old CRT monitor that has been cracked. Defective straight out of the box. Best Buy return policy is from Sep 20 to Oct 5. i.e. 2 weeks.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you're standard insurance with a brick and mortar to keep things in house
This review is from 4-Year Geek Squad Product Protection
No, I would not recommend this to a friend
