Customer Ratings & Reviews

Great help with a non working monitor and easy replacement. Thank you!

Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.

I usually purchase this service on more expensive electronic purchases.

Reaolution quality not great, supports day to day work, not suitable for gaming

Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

Really good Replacement warranty not most places offer you this normally they have you contact the company that made the item and have you deal with them instead and with geek squad you contact them or go to a best buy were you purchased your item and they assist you on the spot all.

Better to have the protection and not need it, vs needing it and not having it. Staff always explains the process and ease of the protection, so definitely worth it when protecting your investments.

My grandson loves his new monitor uses it with his new PC I loved it so much that I bought my other grandson one for his Xbox gaming system I love the sleek curved screen and the Picture quality is great

Greek squad warranties can be expensive on certain products, but they are worth every penny.

Excellent customer service , and very understanding to people needs…

I have bought the protection plan with all of my electronic purchases at Best Buy. I always hope that I won't have to use it, but it has been a lifesaver on a couple of occasions and well worth the money. The Geek Squad is easy to work with and I have always had good experiences.

4 Year protection for LG - 32” UHD (3840 x 2160) HDR Monitor with AMD FreeSync, I feel good knowing I am protected for 4 years after purchase, you never know with monitors... Highly recommend for the price.

Price was right for this warranty. However, monitor it was purchased for was returned, so refund was received for the warranty too. Did not use the service. Stars are based on the price and the promise of service.

Outstand Home Insulation That Was Hassel Free. The Geek Member Was Very Polite & Professional. Never Rushed & Explained all the Features of the Equipment.

Geek squad’s outstanding service and product knowledge gives us the freedom to upgrade, return our repair purchases.

I paid $9.99 for a 4-Year Geek Squad Product Replacement for my Acer monitor that I bought for $75. This is cheap and I just have a bad feeling this monitor won't last me more than 3 years so if anything ever happens, I would get a replacement at no charge. Great purchase!

Was a present for my son he researched and chose this and hasnt complained once

Love having geek squad knowing if anything happends and it will be fixed or replaced

In store replacement warranty is one you can’t beat. Either they can fix it or they replace it. It’s that simple. They are true to their word. Totally sucks if you don’t have it and wish you did when your things stop working.

I have little to no use for this service. I was peer pressured into getting it by a Sales Team Member when i purchased my Gaming Monitor.