Customer Ratings & Reviews

I hope we never have to use this. However, it is so good to have.

I’d like tk thank Bestbuy because without Bestbuy this review would not be possible

The service was great and I appreciate the help that I received from Geek Squad

Honestly wouldnt buy anything here without it! Geek sqaud is great and replaces the item if it cant be fixed

It’s a good thing to invest in this protection plan, especially with all the electrical issues in my area.

The Best Buy’s protection plan is worth it! Highly recommend for a peace of mind.

I have had to use a few time in the past and Best Buy has taking care of me every time with no problems. They even let me upgrade to a new product. It's the best money that I have spent. Thank you Best Buy for have a replacement plan.

Very helpful, both online and in person. Had a very quick and easy getting everything done.

Great scree great purchase, 5 start quality & great customer service

I always get the geek squad warranty on my expensive electronics because you never know when it would fail. Geek squad has the best replacement warranty out their.

Great customer service extremely helpful and full of knowledge made my exchange quick and easy

I bought this replacement to have peace of mind in case anything goes wrong and I need it.

There was a time when I never hesitated to go to Best Buy for anything, and I would get the "Service Replacement Program" to cover my bases. However lately Best Buy Geek squad representative get all defensive and accusatory when you bring a product for "replacement". I had a 43" monitor that I somehow the screen was damage. I brought it to Best Buy the same place where I went at least 4 times to get information about and where I was urged by the sales representative to get the "Replacement" plan, because it is a peace of mind. He said it not once, but multiple times, YES SIR it will cover accidental damages, you dont want to buy something this expensive and then accidentally break it and lose all your money. I did go home and ordered the monitor online and got the "replacement" plan. Well, not only the plan does not cover accidental damages, but today the Geek Squad Agent carelessly said, maybe you did not understand what the sales person said (like having an accent immediately is a reason to not clearly understand), and then said, well it is what it is. It wont be covered by our insurance. A left angry because I felt lied to. I lost $1,000 on this transaction. But in the long run Best Buy lost a loyal customer who has bought, computers, tv, appliances, video games, watches and so many other things over the years. Very disappointing

Its pretty good for its price and i use it all the time

I am so happy with the purchase of this monitor. The display is clear and colorful with the pixels that it displays. Great price.

Our Geek Squad representative was very knowledgeable and explained what our problem was in a very short amount of time. We felt very confident with his advice and expertise.

The staff are very helpful. They go the extra mile to help you. Very knowledgeable!

Geek squad usually does a pretty good job with their protection plans. I have no issues with their services. They seem to be pretty quick and efficient with what they do. Thanks!

Even if you know what do do with electronics I really suggest you getting this plan just because you never know when you will need it. If your feeling lazy or just don’t have the time to do something the geek squad is a call away

Don’t listen to those people that say insurance or warranties are not worth it . Your paying for piece of mind and convienxe when the time comes you’ll thank yourself . A small investment