Customer Ratings & Reviews

I always buy the protection plan with every product as Geek Squad stands behind all my products. I have had to use the plan a few times and was well taken care of by BestBuy with the Geek Squad protection. Nice to know they are there when you need them.

The best buy warantee is the best out there, I always say is better to buy it and not need it then to need it and not had bought it.

We always get the warranty. Do it. You'll be glad you did!

Our Geek Squad representative was very knowledgeable and explained what our problem was in a very short amount of time. We felt very confident with his advice and expertise.

geek squad is still number one in my book for protection and replacement. i will keep getting protection for all my big tech purchases

Geek squad usually does a pretty good job with their protection plans. I have no issues with their services. They seem to be pretty quick and efficient with what they do. Thanks!

We got two of these a year ago for our home office (to work from home). We’ve been using them daily with no issues. Good picture quality.

A must have with todays electronics. And its alot easier dealing with best buy than a company across the seas.

Glad they offer the warranty my kids are so clumsy and geek squad comes in handy as always.

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Very quick and personal! They really know what they are doing!

Don’t listen to those people that say insurance or warranties are not worth it . Your paying for piece of mind and convienxe when the time comes you’ll thank yourself . A small investment

I haven't had to use it yet, but it's worth the piece of mind with OLED panels

Always protect my high value products. Bestbuy offers a high quality product

There was a time when I never hesitated to go to Best Buy for anything, and I would get the "Service Replacement Program" to cover my bases. However lately Best Buy Geek squad representative get all defensive and accusatory when you bring a product for "replacement". I had a 43" monitor that I somehow the screen was damage. I brought it to Best Buy the same place where I went at least 4 times to get information about and where I was urged by the sales representative to get the "Replacement" plan, because it is a peace of mind. He said it not once, but multiple times, YES SIR it will cover accidental damages, you dont want to buy something this expensive and then accidentally break it and lose all your money. I did go home and ordered the monitor online and got the "replacement" plan. Well, not only the plan does not cover accidental damages, but today the Geek Squad Agent carelessly said, maybe you did not understand what the sales person said (like having an accent immediately is a reason to not clearly understand), and then said, well it is what it is. It wont be covered by our insurance. A left angry because I felt lied to. I lost $1,000 on this transaction. But in the long run Best Buy lost a loyal customer who has bought, computers, tv, appliances, video games, watches and so many other things over the years. Very disappointing

Seems like a great buy and will keep on purchasing for future electronics

I have had to use a few time in the past and Best Buy has taking care of me every time with no problems. They even let me upgrade to a new product. It's the best money that I have spent. Thank you Best Buy for have a replacement plan.

I never buy the 4 year service replacement. So hopefully this $1000 monitor eats itself in 3 years so I can replace it with a brand new $1000 one. Then it will seem like the purchase was worth it.

For years the Geek Squad has always treaten me right.

necessary to make sure the equipment that I purchased is in working order