Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,341 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection plan. Didn’t use it yet but knowing it’s there if I need it is a relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an open box monitor. Havent had to use it but have the peace of mind of knowing it will be fixed if something went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I booked Geek Squad to help with my new computer monitor setup, and the service was fantastic. They arrived on time, explained everything clearly, and made sure the monitor was properly connected and configured. They even optimized the display settings for the best picture quality. Everything works perfectly now—thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for piece of mind after buying an open box monitor. I feel much better knowing I have some coverage in case I run into issues with it down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & Geek squad have also had my back throwout the years. Always recommend adding the geek squad warranty on expensive electronics. Have gone through laptop services, Tv screen replacements, earbuds replacements without any issues and will continue to add the extra layer of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase, I recommend it. It was a very good purchase, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for getting tech help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great squad in my area definitely know their stuff. Great option for repair and troubleshooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help me, they can definitely help U!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ 5-Star Review for Geek Squad “Geek Squad provided outstanding support when I was building my PC! I called for assistance, and the technician on the phone was incredibly knowledgeable, patient, and thorough. They walked me through each step of the build process, from installing the CPU and RAM to connecting the power supply and troubleshooting any minor issues I encountered. Their guidance made the entire experience stress-free, and I felt confident knowing I was doing everything correctly. Thanks to Geek Squad, my PC is running flawlessly. Their expertise and friendly support are top-notch—I highly recommend their services for any tech needs!” Let me know if you’d like any changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff to work with and have on your Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it happy i was able to get this for him his making his new pc so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for a large/expensive electronics purchase. Crossing my fingers to never have to use it but it is a nice thing to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad allowed adding of my protection plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the moment, I haven't needed to bring in my new gaming monitor to the store. But, having ordered the monitor online fully brand new, I did not want to add a protection plan until I was completely satisfied especially since this was my first monitor ever. After being satisfied with the product, I went to the store to add the protection plan and Geek Squad normally only adding the protection plan once the item has been brought to the store physically and checked, they were so kind to just have me to show the condition of the monitor through a video I took on my phone and saw that the monitor is indeed brand new and still allowed me to add my protection plan of four years. Absolutely appreciated the service due to the pain it would've brought me having to carry the monitor to the store. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOPEFULLY I NEVER HAVE AN ISSUE WITH MY NEW CURVE SCREEN IT IS AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED MONITOR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is the best and always covers you no matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got his plan when I bought my phone, I like that it was offered to me when I bought it and how I can get my item back fully refurbished if my old one broke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind that your purchase is protected is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers helped me load it into my car and showed me how to work everything, as well as making sure it was secured for my drive home. The monitor itself has amazing picture and usability, very easy to use and download different apps to suit your needs. Would definitely recommend to anyone working from home, gaming, or just casual computer or tv use. The curved display gives an incredible experience watching tv gaming or while working using different tabs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on everything no matter what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are great. Attentive, polite, patient, knowledgeable - especially as an Apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service from representative. Very polite and helpful with information on what I needed.

    I would recommend this to a friend
Sponsored