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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,356 reviews
  • Rated 5 out of 5 stars

    Saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had to use the replacement plan. My Sony TV went out and was going to cost more then what the TV was worth. I received a BestBuy gift card for my full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage everyone to get this for all high dollar purchases. I have had a tv and monitor go out and they were very helpful and sent replacements out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best hassle free warranty. And they cover you for such a long time it’s almost Futureproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not add extra security. This came in handy more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. The issues were addressed and solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the warranty so they just gave me the option of a gift card or a brand new one for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of consumer who purchases extended coverage on major purchases. I have not had to use the Service since purchasing the new computer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad alway answer my questions when i go in store. Not a long wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recomend the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were able to fix my defective monitor without any hassles. I always recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service and Thank GOD I haven't had the necessity of using it yet but, if is good to know that if something should happen to my PC and can take it in and have it replaced if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty with Best Buy. Wouldn’t to protect it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is awesome ivwould reccomend it to anyone who buys from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely when is something expensive adding a protection plan and when is something related to gaming products is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy I always buy the geek squad , I promise it will save you a ton of headaches in something goes wrong with your purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a pleasure to use and have. The value is good and relates well to the product. I like Geek Squad's protection plan, and it's always easy and convenient for most products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this plan if you buy a high dollar gaming monitor. The plan offers assurance. I would certainly recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it to my son as a gift. He was very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its hwua

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hwua hwua. Good hwua. If not, i would not say othwrwisw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must when buying electronics that are so expensive these days. I have always had a great experience dealing with geek squad and warranty replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend