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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4337 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,337 reviews
  • Rated 5 out of 5 stars

    Piece on Mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this on all my devices I've purchased at Best Buy. I had to use my replacement on 2 I-pads in the past. Without having this the I-pads would have been a problem when they tore up shortly after they were purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have. Anything can happen and they are always there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Will not use any other service for my gaming computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year geek squad product replacement is awesome! I don’t have to worry about what to do if my products break or stops working because know it will be covered. I have peace of mind and that is worth everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must-have when you purchase something expensive if there is any issue you just go back into Best buy and they will give you a brand new one or a gift card to purchase the newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good for its price and i use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast for you and help out a lot with a problem you have or just help with building pcs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection on literally everything I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time period for the price I paid for the coverage was unbeatable. My product is covered until 2022 and although I hope nothing happens to my monitor, I have peace of mind that if anything happens to it, my product is covered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Help Repair My Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much an amazing and understanding repair team! They are also very diligent on their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have luckily not had to use our geek squad warranty on newer purchases but we were grateful we had it with our TV a few years ago. Our TV quit working and due to the extended warranty we were able to get a new TV at no cost to us. I always recommend it, especially on large purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another product that is fully covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope we never have to use this. However, it is so good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP THE WAY TO BE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s replacement plans are the best. They name it so I never have to worry about something going wrong with the electronics I love. I know they are backed by geek squad and the price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A life saver. This policy covers almost all the things that worried me about my recent purchase. Fair price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have a backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a warranty backing this thing up after manufacturers expire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Just Can't Go Wrong- Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstand Home Insulation That Was Hassel Free. The Geek Member Was Very Polite & Professional. Never Rushed & Explained all the Features of the Equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy guarantees for products that are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the monitor 27 inches, so I bought two Motorola phones and the year I bought them they stopped working, if I had the warranty they replaced it and I would not have lost my phones, I do not want it to happen. new to my team so I better buy the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get a warranty through the gates work fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a warranty through the gates work for any of our devices they always come through when we have problems and of course with young boys she always need to have some type of warranty for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Anything is wrong with your monitor your able to get a brand new one sometimes an upgraded one for the same valued price

    I would recommend this to a friend